B2B Payments Automation Innovation Playbook
The B2B Payments Automation Playbook, a PYMNTS and Mastercard collaboration, examines survey data collected from nearly 400 financial decision-makers in more than 12 industries. Our findings provide a comprehensive overview of AP automation demand in the B2B market, what’s motivating or inhibiting business usage and how inhibition is set to change.
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Key findings from the study include:
- 59 percent: Portion of businesses that have yet to implement payments automation of any kind
- 46 percent: Share of companies that plan to implement automation within the next 12 months
- 88 percent: Portion of technology firms that have already implemented payments automation


