As AI agents begin shopping, booking, and transacting on behalf of consumers and businesses, enterprises face a new challenge: verifying not just people, but the machines acting on their behalf. “How Enterprises Can Build a ’Know Your Agent’ Defense: Digital Identity Verification in the Age of Bots,” a PYMNTS Intelligence and Trulioo collaboration, explores why the next frontier in digital identity may be “Know Your Agent.”
PDF | Inside the March 2026 Report
AI agents are rapidly becoming the new power brokers in digital commerce, making purchases, managing subscriptions and choosing merchants before a consumer ever lifts a finger. Tokenization is giving these agents the authority to act and rewriting long-standing assumptions about checkout, loyalty and customer control.
Read more in “Prompt Economy™: Tokens, Trust, and Transactions,” a PYMNTS Intelligence and Visa collaboration.
PDF | Inside the February 2026 Report
Working capital is just about protecting the downside. As volatility reshapes supply chains and access to capital, a widening gap is emerging between finance leaders who can move liquidity in real time and those who cannot. The “2025–2026 Growth Corporates Working Capital Index: How 1,457 Global CFOs and Treasurers Use Working Capital to Grow Their Businesses,” a PYMNTS Intelligence report commissioned by Visa, reveals how CFOs are turning cash, cards and data into a system built to act before opportunity passes them by.
PDF | Inside the January 2026 Report
Google became the dominant gateway to the internet not because it was the best at everything, but because search was the right on-ramp. It was a task everyone needed, nearly every day, that delivered immediate value without any prerequisite knowledge. You did not need to understand how PageRank worked. You...
HTML | Inside the April 2026 Report
Decision makers at major businesses already know that artificial intelligence can deliver value. Skepticism among leaders at enterprises (companies with $1 billion or more in annual revenue) has basically evaporated. Now new data points to the next obstacle: an organization’s internal readiness. The latest edition of the PYMNTS Intelligence Enterprise...
HTML | Inside the April 2026 Report
More Americans are now using artificial intelligence in their everyday lives, and usage is becoming more regular, increasingly mobile and more closely tied to dedicated apps. The latest PYMNTS Intelligence data shows a market moving from trial to habit as consumers make AI part of daily routines. Consumer AI Usage...
HTML | Inside the March 2026 Report