Artificial Intelligence
Most Recent
Amazon Introduces Alexa Custom Assistant For In-Car Apps
Friday 15th January - 11:02 am
Amazon unveiled Alexa Custom Assistant on Friday (Jan. 15), a product that allows companies to create customized artificial intelligence (AI) assistants to match their “brand personality” and meet their clients’ ...FinTech Jeff Aims To Boost Lending To The Underbanked In South Asia
Wednesday 6th January - 4:01 am
With no credit scores, limited financial transaction histories, and a huge amount of people who don’t even have a bank account, lending money in Vietnam is no simple task. While ...People's United Bank On How ML And Rules-Based Analysis Work In Tandem For Fraud Prevention
Wednesday 30th December - 8:30 am
Eighty-six percent of consumers shopping online are targets of debit-card schemes and other forms of fraud, and these growing threats are pushing banks to rethink the tools in their fraud-fighting ...Deep Dive: How Digital Trends Have Defined CUs' Moves In 2020, And How They Will Continue To Do So
Wednesday 30th December - 7:45 am
The ongoing pandemic has forced credit unions to pivot toward digital processes as members and businesses alike tackle more of their banking-related activities remotely. Many CUs found themselves quickly shifting to new solutions and operating ...Pepperl+Fuchs To Use o9 AI Tech For Supply Chain Innovation
Monday 28th December - 4:31 am
Pepperl+Fuchs, which works in industrial sensor technology and explosion protection, will work with o9 Solutions‘ artificial intelligence (AI)-powered platform, which will help bolster decision making and better visibility, a press ...Branching Out: Physical Locations Boost CUs' Digital Plans
Monday 28th December - 4:00 am
Consumers, businesses and financial institutions (FIs) cannot wait to bid adieu to 2020, which has been one of the most trying years in recent memory. The pandemic has cost more ...Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience
Tuesday 22nd December - 8:00 am
Fast-tracking digital investments has not only become a priority for QSRs during the pandemic, but a necessity, says Steph So, head of digital experience for Shake Shack. She details how ...Burger Intelligence: Shake Shack AI Takes Ordering, Customer Experience To The Next Level
Monday 21st December - 4:03 am
The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting how quick-service restaurants (QSRs) engage ...AP/AR, Payments Yield To The Processing Might Of Automation
Friday 18th December - 10:30 am
There’s simply no longer the time or bandwidth for manual accounts payable (AP) and accounts receivable (AR). Since there’s no way back, the payments industry is now cutting new pathways.
“Companies ...Will Vroom’s Plan To Bring AI To Auto Sales Mark The Death Of Dealerships?
Wednesday 16th December - 1:26 pm
“Buy a car entirely online, and have it safely delivered, contact-free.” So goes the pitch at online car-buying platform Vroom, which is turning to artificial intelligence (AI) and machine learning ...Walmart, Gatik Expand Self-Driving Truck Test To Louisiana; Arkansas Test Will Now Be Driverless
Wednesday 16th December - 3:03 am
Walmart announced Tuesday (Dec. 15) that Gatik, the autonomous delivery network, will operate a driverless box truck on one route in Arkansas, a press release says.
The route will run between ...Virtual Cards Streamline, Simplify B2B Healthcare Payments
Tuesday 15th December - 4:03 am
The pandemic has left vendors struggling and more concerned than ever that they receive their funds without delay. Buyers, too, are eager for change and need to adopt accounts payable ...Amazon’s Zoox Trots Out Four-Seat Self-Driving Robotaxi
Monday 14th December - 12:02 pm
The startup Zoox — which Amazon acquired in June for a reported $1.2 billion — unveiled a self-driving electric taxi Monday (Dec. 14).
“Revealing our functioning and driving vehicle is an ...Kount, Snowflake Team To Offer Customer Data Insights
Tuesday 1st December - 12:29 am
Kount, which works in digital fraud protection and identity trust, announced today (Dec. 1) that it is working with data cloud provider Snowflake to provide enhanced, artificial intelligence- (AI) driven ...Deep Dive: How Merchants Can Deploy Robust Digital Identification To Match Evolving Open Banking Standards
Wednesday 25th November - 8:00 am
Open banking regulations and proposals have progressed worldwide in recent months. Lawmakers in China, Singapore and Thailand, for example, have all either upgraded or recently introduced new laws surrounding the ...AI Models Eliminate Bias For Digital ID
Wednesday 25th November - 4:02 am
The age of artificial intelligence (AI) is upon us, where data feeds and models are used in the service of everything from verifying the digital identity of remote users to ...New Report: SMS-Based Outreach Helps Merchants Authenticate Consumers, Boost Online Sales
Tuesday 24th November - 4:00 am
Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing ...Mobile Order-Ahead Sector Goes All-In On AI
Monday 23rd November - 10:00 am
Artificial ingredients: tasteless. Artificial intelligence (AI) in mobile food ordering: tantalizing.
That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, ...Deep Dive: How Prepaid Cards Support Faster, More Accessible Employee Compensation
Friday 20th November - 8:30 am
Companies with global workforces need to overcome numerous challenges to quickly and easily pay their employees. Providing prompt compensation is critical because workers’ loyalty could be damaged if frictions affect ...Deep Dive: How AI Can Help QSRs Profit By Quashing Fraud And Keeping Customers Satisfied
Friday 20th November - 7:45 am
Restaurants are facing pressure to meet customers’ demands for improved convenience and personalization as well as touch-free ordering and payment methods as the COVID-19 pandemic maintains its grip on the ...Tapping AI To Combat Fraud And Meet Mobile Customers’ Needs
Thursday 19th November - 8:00 am
The restaurant space has seen explosive growth in the number of mobile and digital orders customers have placed since the COVID-19 pandemic began. This shift has prompted many eateries to ...Boston Market Deploys AI To Fight Fraud, Improve ROI
Wednesday 18th November - 4:01 am
Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once managed by staff. It can ...Cash Out: PhonePe On India’s Mobile Payments Adoption
Wednesday 18th November - 4:00 am
Companies that are looking to launch offices in more countries and serve customers in new markets need to be able to easily pay staff in those locations. The economic downturn ...Zest AI CEO: Artificial Intelligence Is Reshaping Lending and Credit
Tuesday 10th November - 4:00 am
The use of artificial intelligence (AI) and machine learning (ML) isn’t some futuristic idea. It’s here now and being used to make good banks better — whether to eliminate discrimination ...Walmart Reboots Retail With Its Re-Think On Robotics
Thursday 5th November - 6:17 pm
There’s an old saying that asks, “Why buy the cow if you can get the milk for free?” But lately, in the case of Walmart, it’s more a case of ...White House Finalizing New Regulations For AI
Thursday 22nd October - 9:25 pm
The White House is in the final stretch of finishing guidance on how agencies in different sectors should regulate artificial intelligence (AI), according to a Wall Street Journal report on ...Report: Zulily On How Digital IDs Help Flag Account Takeovers
Tuesday 13th October - 4:01 am
Consumers are relying more heavily on eCommerce during the pandemic, and they have high standards for what digital shopping should be like. A recent study of North American and European ...Consumers Feather Their Connected Home Nests
Monday 12th October - 4:00 am
Among the more unexpected effects of the COVID-19 pandemic over the last half-year or so is the sudden home improvement boom it set off among consumers. Unexpected, but not entirely ...Deep Dive: How Identity Fraud Targets Banks
Friday 25th September - 7:45 am
Fraudsters leverage an array of schemes to conduct financial crimes, including digital methods like botnets and brute force hacks as well as old-school ones like social engineering. One of the ...How Axis Bank Prevents Identity Fraud With Video-Based Onboarding
Thursday 24th September - 7:45 am
Identity fraud is pervasive threat, with fraudsters stealing identities and constructing fake ones to steal $16.9 billion in 2019. Technologies like video onboarding and artificial intelligence (AI) have shown promise ...Deep Dive: How QSRs Can Fight The Rise Of App-Enabled Friendly Fraud
Tuesday 22nd September - 8:00 am
Many consumers are still hesitant to dine out during the pandemic, but a growing number are warming to delivery and carryout options.
One recent study estimated that roughly 44 million Americans ...Deep Dive: How Digital ID Verification Helps Build Trust in Carsharing and Housesharing Platforms
Thursday 17th September - 8:00 am
Consumers who rent an Airbnb, book a pet care provider with Rover or request an Uber need to be sure that the service providers on the other end are who ...Deep Dive: How AI Helps FIs Fight False Chargebacks
Monday 14th September - 7:45 am
Criminals are not the only security threats financial institutions (FIs) and their merchant clients face — these entities often need to defend themselves against consumers as well.
Friendly fraud has been ...How Data Analysis And Communication Get To The Bottom Of Chargeback Claims
Friday 11th September - 8:00 am
Chargeback options are meant to protect consumers, but shoppers also sometimes file claims over purchases they simply don’t recall or don’t want to pay for. It’s a problem that cost ...Helping FIs Separate The 'Reality Of Fraud Protection' From Perception
Thursday 3rd September - 4:00 am
The pandemic has pushed us to do all things digitally while opening up new vectors of attack. Those new avenues of fraud have leveraged hallmarks of the current pandemic — ...Retail's Digital Shift, SPACs, And DoorDash's IPO Plans Top This Week's News
Friday 28th August - 4:00 pm
It’s the end of another week and the end of a busy month. The PYMNTS Weekender is here to catch you up on the latest payments and commerce news. We ...Today In Payments: Facebook Calls Out Apple; DC AG Sues Instacart
Friday 28th August - 3:00 pm
In today’s news, Facebook called out Apple on its fee structure and transparency, and D.C.’s attorney general is suing Instacart for pocketing tips meant for drivers. Plus, Klarna reported mixed ...Deep Dive: How AI And Robotic Process Automation Push AP Into The Fast Lane
Thursday 27th August - 7:45 am
Legacy AP processes can be costly and cumbersome, and many businesses are finding that they can no longer deal with such frictions. Old-school processes’ strains are hitting firms harder than ...U.S. Government, Private Partners Commit $1B To AI, Quantum Research
Wednesday 26th August - 12:52 pm
The White House announced on Wednesday (Aug. 26) that federal agencies — along with private-sector partners — are committing more than $1 billion over the next five years to establish ...TD Bank: Making AP Departments Digital And Resilient
Tuesday 25th August - 4:02 am
Businesses are not anticipating a smooth return to normalcy, with 43.5 percent of treasurers saying in a global poll that they expect the economic recovery to follow a “W”-shape, rather ...How One Cloud-Native Business Bank Overcame Its Cloud-Migration Roadblocks
Monday 24th August - 4:01 am
Businesses and consumers alike are increasingly tapping new digital offerings for their financial needs as the ongoing COVID-19 pandemic shifts banking practices. Financial institutions (FIs) worldwide are searching for solutions ...Deep Dive: How The COVID-19 Pandemic Is Pushing Treasurers To Adopt Digital Solutions
Wednesday 19th August - 8:30 am
New technologies aimed at improving payments’ flexibility, speed and transparency have been trickling into treasury departments for some time, bolstered by the growing number of businesses and consumers heading online ...Portillo's On Offering A Fast And Secure End-To-End Customer Experience
Tuesday 18th August - 8:00 am
Restaurant delivery-app downloads have spiked 50 percent since the pandemic’s onset, but with it comes the increased risk of fraud, says Eric Bevins, director of operations services at fast casual ...Deep Dive: How The Pandemic Is Prompting A Fresh Look At AP Processes
Friday 14th August - 8:00 am
The COVID-19 pandemic and its resulting economic downturn have placed new strains on corporate buyers that could persuade them to more quickly replace manual AP processes with digital ones. Companies ...NEW REPORT: Turning The Page On Digital Media Platforms' Legacy AP Practices
Wednesday 12th August - 4:03 am
Businesses are seriously examining how to retool their accounts payable (AP) strategies as they work to better endure a shifting economic landscape. Thirty-eight percent of companies have already reported adopting ...
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