March 2, 2020Checks are among the most surprisingly durable payments products — at least when it comes to the world of B2B transactions.
In terms of consumer payments, the check has long since ...
February 27, 2020It’s no accident that technology companies that have historically not operated in the financial services space are expanding into the small business lending arena. With more SMBs embracing digitization, the ...
February 27, 2020Mind the gap, as the saying goes. In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the ...
February 25, 2020Business-facing FinTechs have trailed behind innovation-targeting consumers – so looking back a decade ago, at the mere early rumbles of an eventual FinTech boom, it’s perhaps unsurprising that B2B FinTech ...
February 12, 2020In the last decade since the global financial crisis, the corporate treasury function has undergone a dramatic transformation. What was once a siloed area of the enterprise that was focused ...
February 7, 2020At the dawn of a new decade, healthcare stands poised to embrace digital payments, and finally kill the check.
Instant disbursements are fast cementing their place as a favored payout method ...
January 31, 2020In the 21st century, for businesses across many verticals, disruption comes at the speed of digital. That’s especially true of the travel industry, where a “mobile-first” mentality and the emergence ...
January 29, 2020Certain things will never change when it comes to travel and hospitality. Consumers will always want clean rooms, punctual flights and polite staff. Even so, significant changes, many brought about ...
January 29, 2020Self-service retail is, of course, a fancy term that replaces the traditional vending machine moniker (though kiosks and other digital- and mobile-anchored technologies are rapidly entering the mix, offering self-service ...
January 28, 2020Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean ...
January 20, 2020Never underestimate the value of the “Contact Us” form that every merchant and service provider places somewhere on its website — because no one knows who is going to end ...
January 17, 2020With Retail’s Big Show in New York, earnings season kicking off and banks reporting on the State of the State 2019, there was no shortage of headlines this week. Yet, ...
January 15, 2020In payments, change happens at the speed of consumer behavior.
As consumer preferences evolve (across channels, online conduits and mobile devices), merchants must react quickly. This has a ripple effect on ...
January 2, 2020To boost the bottom line and get consumers interested, actively engaged and ready to spend, retailers have increasingly been turning to advanced technologies such as artificial intelligence (AI) and machine ...
January 2, 2020Call it a tale of two payments trends.
Or: It was the best of cash flows. It was the worst of cash flows.
The payments realm is a bifurcated one, where business-to-customer payments ...
December 31, 2019It’s that time of year when restaurants must shine and make some serious scratch. We are not just talking about the holiday season in general, but the upcoming New Year’s ...
December 30, 2019To keep the bottom line buoyant, healthy and in the black:
Plug the expense leaks.
In an interview with Karen Webster, Farhan Ahmad, founder and CEO at B2B payments solution provider Bento ...
December 24, 2019PYMNTS doesn’t just cover the news. We regularly feature podcast conversion with the leading experts, executives and entrepreneurs involved in transactions and commerce and all the related areas in between. ...
December 17, 2019Criminals get into the holiday spirit, too. For instance, they know how to talk in friendly, polite terms to overworked and often-frustrated customer service representatives — to gain such advantages ...
December 12, 2019It’s been said that the holy grail of commerce is data. Even that holy grail has a holy grail — where data is accessible and usable in real time.
Payments are ...
December 4, 2019Small business is the lifeblood of the U.S. economy, and cash flow is the lifeblood of small businesses. Firms struggle when funds don’t reach their accounts in a timely manner. ...
December 4, 2019Not all that long ago, eCommerce was more notion than reality.
Buying something online still required interaction with the brick-and-mortar world, with cash, and even delivery methods that — at least ...
December 3, 2019Real “hockey-sticking” ignition is a fairly rare phenomenon.
Lots of innovators come to market claiming they’re ready to explosively disrupt the status quo, but the number of products that actually do ...
December 2, 2019Every merchant is looking for an edge – a way not only to make more money, but also to hit on fresh methods for building customer loyalty and trust. As ...
November 26, 2019For the person on the receiving side of an instant payment, there isn’t a lot of selling that has to happen because the concept of getting one’s money faster more ...
November 19, 2019There are bad days. And then, for corporate treasury professionals, there are really bad days.
The kind of days when systems go dark, cyberattacks run rampant and managing cash flow is akin to ...
November 18, 2019Damon Runyon — the American author who created characters like Sky Masterson, immortalized in “Guys and Dolls,” and enamored with rolling the dice — once wrote: “The race is not always ...
November 15, 2019When the history of the paper check is written someday, scholars will not note it was the best payments form, nor the fastest, cheapest or most beloved. Paper checks in ...
November 8, 2019The rise of unattended retail – from yesterday’s vending machines full of candy and soda to today’s upscale self-service conduits where one can get kiosk champagne at a hotel (it’s ...
November 6, 2019When it comes to fighting fraud, it’s not really what you know – not exactly, at least. It’s what you don’t know, and how you go about finding those gaps ...
October 30, 2019As of late 2019, there are few people left who need to be talked into the “why” of instant payments — that case has already been well made. Ingo Money ...
October 22, 2019This developing world of payments and the fierce competition offered by non-traditional providers of financial services presents big challenges to smaller and community banks – those financial institutions (FIs) with ...
October 17, 2019Consumers may not spend much time thinking about payments, but they certainly have expectations for them. High expectations, in fact: As the 2010s are drawing to a close, customers demand ...
October 16, 2019The buyer is in Canada. The seller is in Singapore. The transaction wends its way across borders, in the middle of the night, settling instantly.
In the always-on, 24/7/365 economy, payments that ...
October 10, 2019Managing supply chains and B2B payments means firms have to navigate complex order to cash (O2C) cycles. Brandon Spear, president at MSTS, tells Karen Webster that automating processes across procurement ...
October 9, 2019The old adage is familiar: The light at the end of the tunnel could be daylight — or another train headed one’s way.
When it comes to invoicing, micromanagement stands in ...
October 8, 2019Payments people love to talk about rails — whose rails are the fastest, cheapest, most secure, most accepted, most compliant. Consumers, not so much. In fact, as Ingo Money CEO ...
October 4, 2019Today in the payments news roundup, Square is rolling out CBD early access program that will allow U.S. vendors to sell CBD items. Also, New York is taking a closer look at ...
October 4, 2019Apple Card is the tech giants shot across the bow at banks. Rachna Ahlawat, co-founder and executive vice president of Ondot Systems, tells Karen Webster banks – especially smaller FIs ...