February 27, 2020The restaurant business is: a) healthy for 2020 or b) apprehensive about technology.
All of the above. The 2020 outlook report from the National Restaurant Association was released today and it ...
February 27, 2020Another coffee subscription is now available to keep consumers safely caffeinated on demand. Coming soon to a Panera Bread location near you is a bottomless cup of coffee (or tea) ...
February 26, 2020The concept of brand voice took a literal turn this month, with Amazon’s latest rollout, Amazon Polly, an AWS product that provides neural network-based text-to-speech services. And in dining, restaurants are teaming ...
February 26, 2020 Restaurants are diving head first into digital innovations, such as mobile ordering and rewards programs.
These merchants have always been vulnerable to in-person fraud, including coupon or promotion scams, but digital ...
February 26, 2020Qdoba Mexican Eats is launching its long-standing rewards program with a new platform, Paytronix Systems, the eatery announced this week in an emailed press release.
The program will aim to help ...
February 25, 2020After Shake Shack Inc. registered less-than-expected comparable sales and set disappointing targets for this year, the quick-service restaurant’s stock dropped on Tuesday (Feb. 25) as delivery growth also slowed during ...
February 25, 2020Quick-service restaurants are teaming with online platforms to let diners receive their favorite menu items via delivery. Krispy Kreme, in one case, plans to roll out nationwide delivery on Feb. 29 ...
February 25, 2020While third-party delivery apps can boost sales and name recognition, many restaurants are eschewing them in favor of proprietary apps. This switch can pay dividends, but it also means they ...
February 25, 2020Speed is the name of the game in the eCommerce industry. The less time it takes shoppers to complete the checkout process, the less likely they are to abandon their ...
February 24, 2020The all-important last mile of retail is getting shorter and more innovative. As reported by PYMNTS on Monday (Feb. 24), Krispy Kreme is the latest brand to announce home delivery ...
February 24, 2020To bring its doughnuts to consumers throughout the country, Krispy Kreme plans to roll out nationwide delivery on Feb. 29. DoorDash, the on-demand delivery platform, will send boxed coffee as ...
February 24, 2020The mobile order-ahead market continues to expand its footprint, growing by 23 percent over the past four years and now accounting for more than 3.1 billion restaurant visits and $26.8 ...
February 22, 2020Order to Eat (OTE) is changing the recipe of how restaurants work, and even what they look like. In the February 2020 Order to Eat Tracker®, a PYMNTS and Paytronix ...
February 21, 2020Pardon the pun, but for QSRs, home delivery options are becoming table stakes. As Pizza Hut stumbles financially and Domino’s races ahead, the commitment to the customer experience is under ...
February 21, 2020With $521 million raised this week among B2B FinTech startups, the industry continues to prove its appeal among venture capitalists. PYMNTS’ latest roundup finds investor interest for B2B eCommerce, small ...
February 21, 2020The largest franchisee of U.S. pizza chain Pizza Hut is reportedly considering options in the wake of financial woes, including bankruptcy.
The news, reported by Bloomberg on Wednesday (Feb. 19), said ...
February 20, 2020As it contended with delivery aggregators, Domino’s Pizza Inc. saw its quarterly profit and same-store U.S. sales come out ahead of analysts’ forecasts. The company did not see a ramp-up with digital ...
February 20, 2020With a focus on new marketing efforts and quicker delivery, Domino’s Pizza Inc. has seen its profit and same-store U.S. sales come out ahead of analysts’ forecasts. Established U.S. restaurant ...
February 20, 2020 Inventory management is a constant struggle for many businesses, particularly QSRs. It is difficult to accurately forecast how much inventory is necessary to meet demand without purchasing too much, which ...
February 20, 2020Consumers have somewhat of a fickle relationship with security when it comes to transactions. Most report that they want security, and they are sincere in their reporting. However, as Kount Chief Customer ...
February 19, 2020Quick-service restaurants (QSRs) are moving to fulfill digital orders as quickly and smoothly as possible. Some operators, such as Chipotle, are even launching store designs that showcase pick-up windows. And in retail, Essentia is ready ...
February 19, 2020Quick delivery times no longer impress diners, who see it as table stakes — restaurants battling in today’s market need compelling delivery pricing to stand out. But that’s only possible ...
February 18, 2020 Quick service restaurants (QSRs) are trimming store sizes and shifting priorities onto fulfilling digital orders as quickly and smoothly as possible. Staff can better focus on preparing meals for pickup ...
February 14, 2020Restaurant management platform Toast unveiled a $400 million Series F funding round led by Bessemer Venture Partners, Greenoaks Capital, Tiger Global Management and TPG. Also participating were TCV, Durable Capital ...
February 14, 2020With data indicating that consumer spending is still strong, retail sales – which are an indication of purchases at restaurants, stores and online – rose a seasonally adjusted 0.3 percent ...
February 12, 2020FinTech Fiserv has introduced a new way to pay at restaurants through its Clover platform, called Scan to Pay, according to a release.
With Scan to Pay, a guest can pay ...
February 12, 2020New ad products introduced by Yelp will let restaurants better understand the impact of their ads on local foot traffic, according to reports.
The service, Yelp Store Visits, is primarily intended ...
February 11, 2020To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Technology that lets diners place their orders for ...
February 6, 2020As it reaped the benefits of its digital investments, Dunkin’ Brands added 146 net new Dunkin’ and Baskin-Robbins locations around the world in Q4, with the inclusion of 76 net new Dunkin’ ...
February 6, 2020With digital innovation in delivery and click-and-collect in its quick-service restaurants (QSRs), Yum! Brands reported that worldwide system sales excluding foreign currency translation increased 10 percent, with Taco Bell at ...
February 6, 2020Canadian global point-of-sale (POS) and eCommerce firm Lightspeed is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. ...
February 6, 2020Restaurants face major change. Mobile ordering, contactless NFC payments, ordering kiosks and delivery options have all started to take hold, forcing restaurants to rethink their core businesses. The very best ...
February 6, 2020The year 2020 is off to a rocky start for food delivery platform Grubhub. Shortly after the new year began, rumors started circulating that Grubhub — facing increasingly stiff competition ...
February 6, 2020
Two of the most compelling and fastest-growing sectors in the business landscape in recent years are the subscription model and the sharing economy. Similar consumer and demographic trends fuel the ...
February 5, 2020With digital sales rocketing by 78.3 percent and accounting for 19.6 percent of sales, Chipotle Mexican Grill reported a comparable restaurant sales increase of 13.4 percent for the fourth quarter. The quick-service ...
February 4, 2020Mobile banking. Digital wallets. Mobile order-ahead. Aggregators. Every day offers something new in a connected economy powered by increasingly agile apps. Fulfilling our promise to deliver “what’s next in payments ...
February 2, 2020Property builders are constructing kitchens in empty malls to help fill food-delivery orders, a new strategy to service the flourishing business segment of driving restaurant meals to people’s homes, the ...
January 30, 2020Fried chicken fast-food restaurant KFC is partnering with Beyond Meat to bring meatless fried chicken to stores in Tennessee and North Carolina, according to a report by Reuters.
Many brands are ...
January 29, 2020As Brinker International upgraded its tabletop technology and opened new eateries, the hospitality company reported that comparable restaurant sales increased 2 percent at its Chili’s locations in Q2 FY 2020 compared to ...
January 29, 2020 Social media platforms are aiming to harness their contextual commerce potential. TikTok, which is mostly a destination for users seeking short-form videos, is now looking to better monetize its service. And in restaurant innovation, Domino’s ...