Credit Union Innovation

 The 2020 Credit Union Playbook series, a PYMNTS and PSCU collaboration, analyzes the evolution of the innovation trends in the financial ecosystem. The Card Trends Edition draws from a data sample of 3,908 consumers, 100 credit union leaders and 50 FinTech executives to understand the ways in which credit unions are reexamining their card strategies in the wake of the COVID-19 crisis. 

Inside the July Playbook:

  • 91 percent: Share of CUs “very” or “extremely” interested in card-issuing innovation
  • $2.7B: decrease in consumer expenditure between January and April
  • 29 percent: Portion of CUs “very” or “extremely” interested in developing virtual cards