#DAILY2CNTS - Week of 6/27

Friday, July 1, 2016:

“Play by the rules,” we are told as kids (and adults). “Break the rules” innovators often say when pursuing new ideas. But what they should really be thinking, instead, is how to apply technology to reinvent the status quo – while playing by the rules. If you need convincing, just look at the fallout that happens when that isn’t the case - Theranos, Lending Club, and Ethereum.


Thursday, June 30, 2016:

Uncertainty creates huge frictions in payments. It’s why Apple Pay struggles to get traction, why plastic still rules at the POS and why London Fintech is in an uproar right now. Innovators need to consider the degree to which their “next big thing” introduces uncertainty and their plan for getting consumers and businesses over the uncertainty hump and onto something different and even potentially more valuable.


Wednesday, June 29, 2016:

What’s the key to getting mobile payments traction? Don’t make it about payments.

Tuesday, June 28, 2016:

Technology can do lots of cool things, but it can’t change the fundamentals of a business. Lending is about risk, pricing that risk properly and managing that risk effectively. If true, the latest Lending Club allegations (this time from the company itself) make it seem more like a technology-enabled good old-fashioned consumer finance play gone very, very bad.


Monday, June 27, 2016:

Uber’s move to make pricing transparent says that consumers really like it when making a payment is invisible, but they don’t like it when how much they’re spending is invisible. Innovators need to strike the right balance.



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.

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