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INSIDE THE JANUARY 2018 PLAYBOOK
Planning is crucial – 100 percent of Top Performers defined priorities for the next three years, and 80 percentfocused on innovating features over that same time frame.
Money talks – 87 percent of top performers allocate more funding for payments innovation than any other area, and 73 percent allocated at least half their budget to innovation.
Existing infrastructure helps – 73 percent of top performers boasted current core systems that are well-suited for innovation, and 60 percent had existing IT infrastructure that makes innovation easy.