How We Will Pay - Connected Devices Brief
The How We Will Pay: Connected Devices brief, a PYMNTS and Visa collaboration, examines the roles that different types of connected devices play in consumers’ everyday lives. Our research draws from a census-balanced survey of 9,587 U.S. consumers on the connected devices they own, how their device ownership has changed during the past three years and the devices they use to access connected commerce experiences.
Inside the December brief:
- 90 percent: Share of consumers who now own smartphones
- 85 percent: Portion of superconnected consumers who own smart TVs
- 30 percent: Share of consumers who own connected cars
How We Will Pay - Connected Commuters Brief
Inside the December Study:
How We Will Pay - Connected Commuters brief- 4.6: Average number of connected devices owned by consumers who do not commute to and from work
- 39 percent: Share of employed consumers who commute to work in 2020
- 4.9: Average number of connected devices commuters use to make purchases online each day
How We Will Pay - Superconnected & Bridge Millennials Brief
Key Findings in the Study Include:
How We Will Pay - Superconnected And Bridge Millennials Brief- 30 percent: Portion of bridge millennials and superconnected consumers are more interested in trying new types of connected commerce experiences than the typical consumer
- 60 percent: Share of bridge millennials and superconnected consumers that use marketplace apps such as those from Amazon and Walmart more often now than they did before the pandemic began
- 25 percent: Percentage increase in bridge millennials’ and superconnected consumers’ use of apps provided by their grocers compared to average consumers
How We Will Pay 2020
Key findings from our research include:
How We Will Pay Study- 18 million consumers are shopping for retail products and 27 million are now grocery shopping from home using connected devices.
- 23 million consumers who own voice-activated speakers now use them to make purchases while going about their daily routines.
- 60 percent of consumers – 148 million people – want to use contactless payments at the point of sale.
How We Will Pay - 2019
These are the key findings from our latest research:
HOW WE WILL PAY Study- Shopping is no longer something people “go do” – it is integrated into most consumer’s everyday activities.
- The home has become the consumer’s connected commerce command center.
- Voice is connected commerce’s killer app. Voice plus visual is a connected commerce game-changer.
HOW WE WILL PAY Study
This is how consumers are using these devices today, and how they want to use them even more in the future.
HOW WE WILL PAY Study- In collaboration with Visa, PYMNTS asked 2,800 U.S. consumers about the devices they own and how they use them to buy things. We also asked those consumers about the purchases they made in the past seven days, the devices they used to make those purchases and why they made a purchase with that device in that way.
- We studied the usage of connected devices such as smartphones, desktops, laptops, tablets, smart televisons, voice-activated assistants and cars with connected dashboards, among others.
- This is the second year of this study, so we were eager to observe how those consumer trends have evolved since last year’s study.
