Mobile Commerce

Kohl’s Will Add Loyalty With Apple Pay Support

Kohl’s is the latest retailer to hop aboard the Apple Pay bandwagon, joining a constantly evolving list of big names. But its fall rollout will also include a unique aspect, as Kohl’s plans to integrate its Kohl’s Charge private credit card and its Yes2You Rewards loyalty program within Apple Pay.

In an attempt to create a seamless omnichannel shopping experience, the department store will make Apple Pay available to its 25 million Kohl’s Charge card members and 30 million Yes2You loyalty members.

“Kohl’s is committed to offering an easy and inspiring shopping experience and we will soon bring Apple Pay to customers in all of our 1,164 Kohl’s stores nationwide, in time for the busy holiday shopping season,” said Kevin Mansell, Kohl’s chairman, CEO and president. “Supporting Apple Pay in Kohl’s stores lets us offer customers a convenient mobile payment option that allows them to use their Kohl’s Charge or other credit card while also earning points through Kohl’s Yes2You Rewards loyalty program.”

Apple Pay has been gaining steady traction amongst retailers who are scrambling to be a part of the mPOS ecosystem. Last month, clothing store Express said that it will accept Apple Pay via mobile as well as on the Apple Watch. The 70 merchants Apple Pay currently has in its bag include: Bloomingdale’s, Macy’s, American Eagle, Sephora, Toys “R” Us, Aeropostale, Foot Locker, Office Max and many more.

While Apple Pay’s empire seems to keep growing, some retailers have also expressed doubts. A recent Reuters survey — which polled the Top 100 U.S. retailers from the National Retail Federation’s list — found that “fewer than a quarter of the retailers said they currently accept Apple Pay, and nearly two-thirds of the chains said categorically they would not be accepting it this year.” The retailers’ decisions were allegedly influenced by low customer demand, among other factors.

And while PYMNTS continues to keep a watchful eye on all things Apple Pay, Apple itself has remained fairly quiet on consumer adoption — the one stat everyone is dying to know.

To check out what else is HOT in the world of payments, click here.


For more on the role digital and other innovation has had on the retail industry, join PYMNTS this August 3rd-5th in Chicago for Retail Reinvention, a 2-day experience designed to help merchants navigate the current and future wave of disruption across the retail payment and commerce landscape.

Click here to reserve your spot today!



The pressure on banks to modernize their payments capabilities to support initiatives such as ISO 20022 and instant/real time payments has been exacerbated by the emergence of COVID-19 and the compelling need to quickly scale operations due to the rapid growth of contactless payments, and subsequent increase in digitization. Given this new normal, the need for agility and optimization across the payments processing value chain is imperative.

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