Shopping App Spring Jumps To Free Shipping

Spring, the mobile app that brings an Instagram-like experience to shopping, announced yesterday (June 9) it will offer users free shipping on every order.

The fashion shopping platform offers a photo-friendly feed, allowing customers to easily follow their favorite retailers and make purchases within the app.

“Since each item on Spring is purchased directly from the designer, shipping policies traditionally differed from brand to brand,” TechCrunch reported. Now, as indicated by Spring’s prominently displayed slogan of “free shipping. on everything,” the complimentary feature will be applied across the board on the app’s 700+ brands.

The company will subsidize some of the costs to brands in offering free shipping, which is part of a broader effort to deliver an improved customer service experience, Spring CEO Alan Tisch told TechCrunch.

This year has brought many big updates for the mobile app, which now boasts thousands of unique products from brands including Helmut Lang, Marchesa, Alice and Olivia, Citizens of Humanity and Rebecca Minkoff.

In April the startup brought its native app to Android phones and secured $25 million in Series B funding. The funding round was led by founder David Tisch’s BoxGroup, with participation from Yuri Millner, Groupe Arnault/LVMH, Ashton Kutcher’s Sound Ventures, Google Ventures and Thrive Capital. The investment brought the company’s total amount raised to $32.5 million, with a valuation of around $90 million.

Weeks later rumors swirled about a possible investment from photo-sharing service Snapchat, which neither company commented on at the time.

Spring’s free shipping announcement comes at a time when many major online retailers are enticing customers with newly reduced or non-existent shipping fees.

Earlier this month, Amazon rolled out free shipping for small items less than 8 ounces and without a minimum order, helping the company to stay competitive with other eCommerce platforms axing traditional shipping models.

To check out what else is HOT in the world of payments, click here.


For more on the role digital and other innovation has had on the retail industry, join PYMNTS this August 3rd-5th in Chicago for Retail Reinvention, a 2-day experience designed to help merchants navigate the current and future wave of disruption across the retail payment and commerce landscape.

Click here to reserve your spot today!


Latest Insights:

Our data and analytics team has developed a number of creative methodologies and frameworks that measure and benchmark the innovation that’s reshaping the payments and commerce ecosystem. In the November 2019 Mobile Order-Ahead Report, PYMNTS talks with Dan Wheeler, Wahlburgers’ SVP, on how the QSR balances security and seamlessness to secure its recently launched WahlClub loyalty program.

Click to comment