PYMNTS AM Radar: Digital Powers; Trust Factors; Composable Commerce; ICYMI

Here’s what should be on your radar for Tuesday, May 3. 

Digital Powers: Small businesses are embracing the power of digital to innovate and transform their businesses, offering shoppers new features that make the experience seamless across the journey and especially at checkout. PYMNTS 2022 Global Digital Shopping Index: SMB Edition surveys SMBs around the globe to uncover the latest trends during this global wave of innovation. READ MORE

Trust Factors: Digital retail and online grocery shopping enable businesses to connect with customers any day or time all year round. But trust and ease are two factors that heavily influence whether a customer will drop one merchant in favor of another. PYMNTS’ report Satisfaction In The Age Of eCommerce: How Trust Helps Online Merchants Build Customer Loyalty, a PYMNTS and Riskified collaboration, surveys consumers about the features that make shopping a pleasure online. READ MORE

Composable Commerce: Merchandising in the digital-first ecosystem demands that retailers bring agility to online catalog delivery, mobile experiences and checkout. Brands have a short time window to satisfy consumer expectations, Julie Mall, vice president of global solutions consulting at Elastic Path, told PYMNTS. READ MORE

ICYMI: Facebook is dropping some features that haven’t gained traction with users or floundered because the company dropped the ball. Podcasts are out as of June 3. The short-form audio pilot Soundbites will shutter in the coming weeks with its related audio hub. Meta, Facebook’s parent company, is focusing on short-form video, AI and the metaverse. READ MORE.