TransFirst, a transaction processing services and payment technologies, and ITelagen, which offers IT and electronic health records support, said on Tuesday (March 29) that they have formed a strategic alliance.
The two firms said in a press release that TransFirst will offer up its payment processing technologies and its services to clients who maintain practices with ITelagen. Those medical practices will gain access to around-the-clock and around-the-calendar support, sales support teams and also what the release termed “a competitive pricing structure.”
In a statement that accompanied the release, Carl Mazzola, president of TransFirst, said: “TransFirst has a wealth of experience in processing payments for medical practices, so it only makes sense for us to team up with a company like ITelagen that’s on the forefront of health care technology.”
Among a range of other services provided by the firm, TransFirst provides secure transaction processing technologies. ITelagen, for its part, offers medical practice clients and electronic health records platforms certified technology support and also hosting services that allow for flexible system availability and security. Back-office solutions include onsite and remote tech support and secure hosting of patient data.
John O’Keefe, chief executive officer of ITelagen, offered his own statement on the link-up in the press release jointly issued by the firms, noting: “The alliance between ITelagen and TransFirst will offer all practices utilizing an Ambulatory EHR with affordable, streamlined checkout processes and secure payment processing. The processing solutions are going to provide peace of mind, expedited payments and the opportunity to spend more time and effort with patients,” which, added the executive, is “where providers should be focused.”