chargebacks

Proactive Dispute Policies Put Merchants, Consumers on Same Page
Proactive Dispute Policies Put Merchants, Consumers on Same Page
September 15, 2022  |  Merchant Innovation

Transaction disputes, by their very nature, are reactive problems for merchants. They don’t exist until a cardholder is dissatisfied or confused about a transaction, setting...

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How Crypto Shields Merchants Against Chargeback Fraud
How Crypto Shields Merchants Against Chargeback Fraud
August 23, 2022  |  Cryptocurrency

One way to get a merchant’s ears to perk up when the idea of accepting crypto payments comes up is to mention one big benefit:...

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Israel: At the Confluence of FinTech, Cybersecurity Innovation
Israel: At the Confluence of FinTech, Cybersecurity Innovation
August 07, 2022  |  Security & Fraud

Israel is well known as a world leader in cybersecurity and a critical innovation hub driving the development of tools and resources aimed at fighting...

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Merchants Walk Fine Line Policing $90B of Promotions Abuse
Merchants Walk Fine Line Policing $90B of Promotions Abuse
July 15, 2022  |  Fraud Prevention

There is a proliferation of individuals who abuse chargebacks, promotions, returns or merchant and financial services firms’ policies to get free merchandise or payouts, often...

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300 Merchants Share Best Practices on Resolving Costly Credit Card Disputes
300 Merchants Share Best Practices on Resolving Costly Credit Card Disputes
July 14, 2022  |  Fraud Prevention

Credit card transaction volume during the past two years has presented something of a model of the rest of the economy since the pandemic began...

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New Tech Arms Merchants With Evidence to Stop Friendly Fraud
New Tech Arms Merchants With Evidence to Stop Friendly Fraud
July 01, 2022  |  Security & Fraud

Tal Yeshanov, head of risk and strategic financial operations at Plastiq, said the term “friendly fraud” is a pleasant way of masking over a growing...

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Retailers Brace for Friendly Fraud’s New Seasonal Surges
Retailers Brace for Friendly Fraud’s New Seasonal Surges
June 16, 2022  |  Fraud Prevention

To quote that old song: “To everything there is a season.” And payments, there are seasons for disputes.   In an interview with Karen Webster,...

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Report: Merchants Overestimate Their Own Dispute-Resolution Skills
Report: Merchants Overestimate Their Own Dispute-Resolution Skills
May 16, 2022  |  Fraud Prevention

The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in...

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Report: Online Disputes Are Surging — What Merchants Are Doing to Fight Back
Report: Online Disputes Are Surging — What Merchants Are Doing to Fight Back
February 07, 2022  |  eCommerce

The past two years have been a watershed moment for eCommerce, but the rise in online purchases has triggered an unexcepted consequence: a surge in...

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