When half of merchants report wrestling with their most costly and contentious problem, it demands attention. Chargebacks are just such an issue and one that...
Chargeback mitigation company Chargebacks911 has been sued by the Federal Trade Commission (FTC) and Florida. The lawsuit alleges that the company used unfair techniques on behalf of its clients...
There’s a not-far-off future where plastic credit and debit cards will be less popular with rising consumer groups drawn to instant payments, and that’s OK...
Automated fraud-fighting systems have proven successful, although data suggests that firms planning in-house solutions may encounter unexpected headaches. The B2B Payments Fraud Problem One of the...
For retailers already skating on razor-thin margins, a fraud event could be make-or-break. Merchants globally pay billions to combat fraud, and it is only predicted to get costlier...
Fraudsters defraud. It’s their job, just as it is for the equally committed army of digital warriors who are paid to combat them. In the...
“What’s a chargeback?” Cole Richman, owner and founder of Bottom Bunk, had to ask his payments processor that question not long after launching the online...
Friendly fraud. First-person fraud. Call it what you will — maybe “mistaken fraud.” For many merchants, purchase disputes and chargebacks are an unfortunate cost of...
With this year’s holiday season just around the corner, stores and brands are bracing themselves for a deluge of sales and returns — hoping to...