digital-first banking tracker

PYMNTS Intelligence: Why Data Security Is Key to Consumer Trust in Digital-Only Banking

PYMNTS Intelligence: Why Data Security Is Key to Consumer Trust in Digital-Only Banking
PYMNTS Intelligence: Why Data Security Is Key to Consumer Trust in Digital-Only Banking
August 15, 2022  |  Banking

The accelerated digital transition that accompanied the pandemic has contributed to greater reliance on digital banking tools. While 48% of surveyed consumers still use branches, just...

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BM Technologies on Managing Digital Security and the Customer Experience
BM Technologies on Managing Digital Security and the Customer Experience
August 12, 2022  |  Banking

While 50% of consumers avoid digital-only FIs due to security concerns, BM Technologies CTO Jamie Donahue tells PYMNTS that digital-first institutions actually have a home-field...

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Digital Banks Lack ‘Home Field’ Advantage Needed to Overcome Consumer Security Concerns
Digital Banks Lack ‘Home Field’ Advantage Needed to Overcome Consumer Security Concerns
August 11, 2022  |  Banking

Consumers have become increasingly reliant on digital banking channels since 2020, forcing financial institutions (FIs) to prioritize secure and convenient digital customer experiences. At the...

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PYMNTS Intelligence: How Financial Literacy Affects Consumers’ Digital-First Banking Preferences
PYMNTS Intelligence: How Financial Literacy Affects Consumers’ Digital-First Banking Preferences
June 28, 2022  |  Banking

Digital banking has become the standard banking method over the past several years, largely due to the boost it received during the course of the...

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GO2bank on Improving Customers’ Financial Literacy
GO2bank on Improving Customers’ Financial Literacy
June 27, 2022  |  Banking

In this month’s "Digital-First Banking Tracker," Abhijit Chaudhary, chief product officer at GO2bank, explains how the addition of simple tools, such as credit monitoring or...

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The Link Between Financial Literacy and Lower Banking Fines and Fees
The Link Between Financial Literacy and Lower Banking Fines and Fees
June 24, 2022  |  Banking

Digital banking is particularly popular among members of younger generations, such as millennials and Generation Z, many of whom have never banked in a branch...

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PYMNTS Intelligence: How Open Banking Developments Are Shaping the Future of BaaS
PYMNTS Intelligence: How Open Banking Developments Are Shaping the Future of BaaS
June 15, 2022  |  Banking

The technologies behind baas are incredibly valuable, as they facilitate smooth, seamless experiences and pave the way for new players to enter the market. White-label...

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Remitly on Serving Underbanked Populations and Ensuring Shared Alignment With Partners
Remitly on Serving Underbanked Populations and Ensuring Shared Alignment With Partners
June 14, 2022  |  Banking

Moving to a new country is never easy, and gaining access to banking services is one of the more challenging aspects for new residents of...

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