digital-first banking tracker

An Insider on Top-Down Support to Boost Digital Banking Satisfaction

An Insider on Top-Down Support to Boost Digital Banking Satisfaction
An Insider on Top-Down Support to Boost Digital Banking Satisfaction
April 17, 2023  |  Banking

Only 44% of banks are offering the personalized digital banking experiences their customers demand, something that digital platforms help banks deliver by testing and learning,...

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Digital Platforms Give Banks New Testing Ground for Personalized Experiences
Digital Platforms Give Banks New Testing Ground for Personalized Experiences
April 14, 2023  |  Banking

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PYMNTS Intelligence: Why Digital-Everywhere Is Moving Banking Forward
PYMNTS Intelligence: Why Digital-Everywhere Is Moving Banking Forward
March 27, 2023  |  Banking

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An Insider’s View on Managing Change for Digital-Everywhere Success
An Insider’s View on Managing Change for Digital-Everywhere Success
March 24, 2023  |  Banking

Consumers expect access to banking wherever they are, yet 37% want to retain access to physical branches, says Barb Jacklin, Wintrust senior vice president, head...

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Bank Customers Help Guide Transition to Digital-Everywhere Banking
Bank Customers Help Guide Transition to Digital-Everywhere Banking
March 23, 2023  |  Banking

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PYMNTS Intelligence: Traditional Banks Can Meet the Moment With Robust Digital Offerings
PYMNTS Intelligence: Traditional Banks Can Meet the Moment With Robust Digital Offerings
February 16, 2023  |  Banking

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An Inside Look at Building Client-Centered Digital Banking
An Inside Look at Building Client-Centered Digital Banking
February 15, 2023  |  Banking

Nearly three quarters of consumers say they’d like their bank’s help to better manage their monthly budgets – an opportunity that Truist’s Sherry Graziano and...

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Inflation Gives Banks Opening to Become Consumers’ Trusted Financial Adviser, Says Truist
Inflation Gives Banks Opening to Become Consumers’ Trusted Financial Adviser, Says Truist
February 14, 2023  |  Banking

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