For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...
Loyalty programs with enticing incentives have always served as an effective tool for helping drive business for quick-service restaurants (QSRs). But those innovative programs once...
How Customer Reviews Provide Lifeblood To Restaurant Operations Details gleaned online — including menus and reviews — carry a lot of weight when consumers are...
Bringing back guests who’ve had a less-than-satisfactory restaurant experience has taken a whole new level of importance during the COVID-19 outbreak. In this month’s Order...
The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online...
Fear is a motivator, and if there’s one thing people are afraid to touch in a post-pandemic world, it’s whatever other people have touched. Like...
Approximately 30,000 U.S. restaurants have permanently shuttered operations, and more than 110,000 anticipated closing their doors in April, according to recent estimates from the National...
Redesigning restaurant layouts and creating a touch-free environment are about to become non-negotiable for quick-service restaurants (QSRs) across America as they prepare to reopen their...