Chatbots Get Second Life, the Connected Fitness Bust, Amazon Payment Service Deals

Chatbot

Peloton’s drop and Planet Fitness’ rise could signal the end of the growth of connected fitness. Plus, Amazon gives deals to customers who use payment services, and better artificial intelligence brings chatbots back to the forefront.

Data:

68%; 63%: Share of millennials and Gen X consumers who say reviews, recommendations and other familiar checkout options give them confidence in a merchant.

50+: Number of stores with Amazon pay-by-palm technology.

95%: Max share of consumer responses that artificial intelligence can understand.

31%: Portion of U.S. consumers who have voice-activated speakers in their homes.

15M: Number of Planet Fitness members through the third quarter of 2021.