According to eBay executives, its Click and Collect service in Britain – essentially an in-store pick up option – is gaining greater traction than its same-day delivery service eBay Now. Additionally, eBay stated that it would extend its Click & Collect services to approximately 650 locations from the 150 trial locations announced last year, reported Mobile Commerce Daily.
“We see good consumer demand for [eBay Now] but it doesn’t have quite the same electric traction that Click & Collect does,” said eBay CEO John Donahoe.
Donahoe went on to say that mobile shopping is really “taking off.” Specifically, eBay said its total mobile volume grew 68 percent during the second quarter, reaching $12.3 billion and representing 20 percent of volume. Additionally, eBay’s apps reached 260 million downloads.
As reported by the news source, to use Click & Collect, shoppers choose “Click and Collect at Argos” as the delivery option and then they get a message when the item is available for pick up at a dedicated collection point in their selected store.
Additionally, the strategy points to how consumers increasingly want to be able to shop anytime on any device.
“What’s Hot” is aggregated content. PYMNTS.com claims no responsibility for the accuracy of the content published by the original source.
We’re always on the lookout for opportunities to partner with innovators and disruptors.
Learn More