About
THURSDAY 09/03
12:00-12:40 p.m. ET
Distinct new consumer personas arising from the global pandemic all have something in common: they don’t want to touch POS terminals ever again. Karen and her guests dissect digital transformation from the perspective of the newly-minted digital-first consumer, examining intricacies of the “4 COVID Personas” and offering useful insights into embracing the voice-powered touchless future of commerce and payments.