Banks risk losing customers to neobanks — and a key battleground may lie with savings accounts. And in that case, the advantage may go to the traditional financial institutions (FIs), who have the installed base of clients, the financial firepower and a host of complementary...
An interview with Rejeesh Ramachandran, senior vice president, head of strategic business architecture and customer insights at TD Bank, about how banks can better compete through custom offerings at every stage of the customer journey. — Customers have come to expect personalized experiences every time...
Digital tools are helping improve financial inclusion for banks in the United States, and many customers use their mobile phones to manage their bank accounts. The number of U.S. adults who have used a mobile phone to make a payment or transfer funds in the...
Digital-first banking refers to a type of banking in which the primary means of interacting with the bank is through digital channels, such as a website or a mobile app. This approach to banking is often designed to be convenient for customers, as it allows...
The Green Dot banking platform has extended its partnership with wealth management provider Wealthfront. The two companies said in a Monday (Dec. 19) press release that they have extended their partnership begun in 2020 in which Green Dot provides seamless checking features and money movement...
America’s smaller banks aren’t happy with a plan to reimburse peer-to-peer payment scam victims. Industry groups representing the country’s community banks and credit unions say these institutions could abandon partnerships with instant payment services like Zelle if forced to pay back customers who are victims of scams, the Wall...
If FTX’s collapse has taught us anything, it’s that stability is still highly relevant. As Shaunt Sarkissian, group chief markets officer at The Bank of London (TBOL), put it in a recent interview: “People are looking for three things [today]: stability, quality in management and...
Nubank has added a $330 million equity capitalization to its investment in Mexico. The Brazilian digital financial services platform said in a Tuesday (Dec. 6) press release that this brings its investment in the country to $1.3 billion and has become one of the largest foreign investors in...
Ualá and ABC Capital have teamed to offer personal loans in Mexico. This will be a new offering for both companies. It comes as Ualá, which is an Argentine FinTech company, is awaiting approval to finalize its acquisition of ABC Capital, which is a Mexican...
