Innovation

Innovation generally refers to changing processes or creating more effective processes, products and ideas. For businesses, this could mean implementing new ideas, creating dynamic products or improving your existing services.

(source: business.gov.au)

Innovation
SoFi Tech Solutions Says FinTech’s Next Edge Is Showing Up at the Right Moment
October 14, 2026

Watch more: Need to Know | Sofi Tech Solutions | Prashant Shah Speed and simplicity helped FinTechs establish themselves as alternatives to traditional financial institutions. Those qualities carry less weight as competitive advantages when customers can find fast payments, digital account opening and polished mobile...

Innovation
PepsiCo Tests Its Factories in Software Before Steel
August 11, 2026

Before PepsiCo spends money physically expanding a plant, it builds a digital twin of that plant first. Using Siemens’ Digital Twin Composer and running on Nvidia’s Omniverse platform, PepsiCo recreates every machine, conveyor, pallet route and operator path inside a facility. Artificial intelligence (AI) agents...

Innovation
Neon Raised $13 Million to Help Game Publishers Take Back the Player
July 22, 2026

Watch more: The Digital Shift | Neon | Chris Faught For game publishers, breaking free of Apple’s and Google’s app-store commissions was supposed to be the hard part. It turned out to be the easy part. Getting out was never really the obstacle. Regulators have...

Innovation
The Future Factory Isn’t Dark. It’s Dim, Autonomous and Safer Than Ever
June 23, 2026

Robot factories have been a next-generation manufacturing narrative since before color TV. It’s a simple vision of the future: machines replace workers and manufacturing sites become “dark factories,” operating without lights because no human workers would be present. But that future never arrived, and it...

Innovation
AI and Digital Money’s Next Test Is Proving Their Business Case
June 18, 2026

Two developments this week, one in artificial intelligence (AI) and the other in financial services, underscore a reality confronting businesses across industries. Their technological capability is advancing faster than the economic models needed to support large-scale adoption. AI startup Anthropic paused a planned move to token- and...

Innovation
Economics Nobel Laureate Backs ‘Competition-Friendly’ Subsidies
October 13, 2025

On the same day Philippe Aghion was named a Nobel laureate for economics Monday (Oct. 13), it’s worth revisiting a playbook he and two co-authors published in PYMNTS’ sister outlet, the CPI Antitrust Chronicle, back in May, a case for “competition-friendly” industrial policy. Aghion’s message,...

Innovation
Don Kingsborough: Catalyst, Colleague and Friend
September 22, 2025

March 7, 1947  –  September 13, 2025 The payments and retail industries didn’t transform on their own. They had catalysts. The people bold enough to see the future before others could. Don Kingsborough was one of them. His career was a series of innovation milestones. As President...

Innovation
Payment Providers Expand Infrastructure to Boost Reliability
July 29, 2025

Watch more: FIS: Customer Retention Emerges as Key Growth Strategy Amid Uncertainty Rising capital costs, tighter regulatory scrutiny and fragmented global trade are battering the business environment. It’s against this backdrop that financial technology companies are under pressure to do something counterintuitive: grow without spending....

Innovation
8 CEOs Describe Financial Services Innovation in a Time of Turbulence
June 19, 2025

Welcome to the second half of 2025. Quite a ride so far, and as it continues, we wanted to take stock of the chief executives that offer perspective on the trends, challenges and opportunities shaping global finance. In the first half of 2025, PYMNTS has...