Delivery

Delivery
Grocery Stores Use Robots to Meet Zillennial Demand for Delivery
January 23, 2023

Retailers are turning to robotics to prepare for the grocery’s digital future. Most recently, French supermarket chain Carrefour, which has more than 13,000 stores across nearly 40 countries, began testing robotic grocery delivery in Belgium, as The Brussels Times reported. The pilot is running in the Corporate Village,...

Delivery
Groceries Keep Deliveroo Customers Coming Back as Restaurant Takeout Slips   
January 19, 2023

Rising prices have negatively impacted Deliveroo shoppers’ loyalty, but expanded grocery options are driving frequency. The United Kingdom-based food delivery service shared on a call with analysts Thursday (Jan. 19) discussing its fourth-quarter financial results that it likely has already seen the worst of inflation’s impact on customer...

Delivery
Autonomous Delivery Gets Boost From Pilots in France and Germany
January 10, 2023

European retailers and tech companies are moving ahead with the development of autonomous delivery vehicles. While small delivery robots that stick to sidewalks have been deployed in some trial locations across the continent, fully autonomous delivery vehicles have yet to hit European roads in the...

Delivery
Restaurant Customers Prioritize Cost Savings Over Convenience Amid Inflation
January 09, 2023

As economic challenges persist, diners are becoming less willing to pay the premium for convenience. Take, for instance, drive-thru coffee chain Dutch Bros, which noted in its preliminary fourth quarter earnings report Monday (Jan. 9) a modest decrease in same-store sales after a period of...

Delivery
DoorDash Gets Into the Returns Business
January 04, 2023

DoorDash is scaling its network and looking to cash in on consumer frustrations with package returns. This, as the on-demand delivery aggregator announced Wednesday (Jan. 4) that it was launching it new “Package Pickup” feature, through which consumers can request a driver to pick up...

Delivery
Restaurants Redefine Delivery Strategies as Growth Slows
January 04, 2023

Restaurants could have an opportunity to edge out third-party aggregators for food delivery. The PYMNTS “12 Months of the ConnectedEconomy™” report examined the digital engagement of 33,792 U.S. consumers over the last year. It tracked how, and in what ways, consumers have integrated digital channels and...

Delivery
Last-Mile Delivery Can Get a Lift From Payments Modernization
January 02, 2023

Last-mile delivery helped determine whether your holidays were joyous or not. Late packages mean fewer items for the kids or the parents to go around — and all you’ve got to offer is an email with a “delivery window” that stretches well into the New...

Delivery
Instacart Valuation Cut for Fourth Time in 2022 
December 27, 2022

Instacart has reportedly lowered its valuation by 20%, in what would be the 4th such reduction this year.  According to a report in The Information Tuesday (Dec. 27) that cites unnamed sources, the grocery delivery service provider’s internal valuation now stands at $10 Billion, that’s...

Delivery
Uber Leverages Its Platform to Out-do Grocery Delivery Competitors
December 20, 2022

As Uber courts grocery delivery partners, its multi-vertical model is proving to be a competitive weapon. On Friday (Dec. 16), Uber Eats announced its latest such partnership, delivering from 250 of Midwestern retailer Meijer’s roughly 500 stores. In an interview with PYMNTS, Christian Freese, Uber’s head...