Delivery

Delivery
Judge Says Meal-Delivery Services’ Lawsuit Against NYC Can Proceed
September 19, 2023

New York City is a step closer to facing a lawsuit over a cap on how much meal-delivery services can collect from local restaurants. U.S. District Judge Gregory Woods denied the city’s motion to dismiss the suit, bringing the case closer to a potential trial,...

Delivery
Grocers Grapple With Direct Delivery as Instacart Goes Public
September 19, 2023

With Instacart going public Tuesday (Sept. 19) via initial public offering (IPO), grocers are rethinking their direct delivery businesses. Some are investing more in their in-house delivery offerings. For instance, Wakefern Food Corp., which spans hundreds of grocery stores over a range of banners, announced...

Delivery
Arrive Taps AI to Ensure Safe Delivery and Prepares to Go Public
September 18, 2023

An estimated 260 million packages were stolen in the U.S. last year. That’s according to delivery company Arrive, which says it hopes to reverse that number, with the help of artificial intelligence (AI) and machine learning (ML) and its mailbox-as-a-service (MaaS) platform. The Indiana-based company...

Delivery
DoorDash Adds 8 Grocers as Aggregators Step Up Non-Restaurant Offerings
September 18, 2023

DoorDash is expanding its grocery selection as, across the industry, restaurant delivery services add more retailers in the leadup to Instacart going public. The United States’ leading restaurant aggregator announced Monday (Sept. 18) the addition of eight new grocery partners — CUB, Eataly, El Super,...

Delivery
Papa John’s: Drones May Solve the Temperature Problem for Pizza Delivery
September 15, 2023

As restaurants look for more efficient and cost-effective ways to meet consumers’ desire for on-demand delivery, Papa John’s is tapping drones to keep the food hot until it gets to customers’ doors. The restaurant’s drone delivery provider Flytrex shared in an emailed press release Thursday...

Delivery
Albertsons Announces 30-Minute Delivery as Grocers Drive Direct Orders
September 14, 2023

With third-party aggregators looking to drive grocery sales, Albertsons Companies is fighting back, offering new options to maintain consumers’ direct digital loyalty. The grocery giant announced Wednesday (Sept. 13) the launch of 30-minute pickup and delivery, calling the service Flash, at more than 2,000 stores...

Delivery
Grubhub Adds On-Demand Drivers as Aggregators Vie for Restaurants’ Loyalty
September 07, 2023

As aggregators compete to woo restaurants, Grubhub is offering more flexible features. The Chicago-based food delivery platform announced Thursday (Sep. 7) the launch of a new feature for restaurants, dubbed “On-Demand Delivery,” enabling eateries that leverage their own driver networks for deliveries to request additional courier...

Delivery
Aggregators and Restaurants Wrestle Over Delivery Economics as Consumers Bail
September 05, 2023

As restaurants and aggregators jockey over delivery revenue, consumers are increasingly finding that the fees and upcharges on these platforms are not worth the price. Aggregators have been looking to disincentivize restaurants from inflating menu prices on third-party platforms to compensate for the commission these...

Delivery
Target Says Sortation Centers Have Boosted Next-Day Deliveries 150%
September 01, 2023

As Target continues its rollout of sortation centers, the retailer is learning that these facilities allow it to serve more customers, faster. The sortation centers are designed to save time and space for store teams by removing the sorting and packing process from store backrooms. They’re also...