eCommerce

eCommerce
Quarterly eCommerce Sales Up 2.3%, but Will It Last?
November 17, 2023

The third quarter is far enough behind us that some of the last few data points as to how consumers fared — at least from June to September, and at least in terms of what they spent online — are in. The Census Bureau of...

eCommerce
Pickup and Delivery Drive Walmart’s 24% eCommerce Surge, as Consumer Spending Slows
November 16, 2023

Walmart has made the consumer spending slowdown official. As fiscal year third-quarter earnings results debuted Thursday morning (Nov. 16) showed a cautious outlook on consumers’ willingness to open their wallets into the holiday shopping season after the quarter’s end, investors sent the shares tumbling more...

eCommerce
Ocado Joins Online Grocery Companies Expanding Beyond F&B
November 15, 2023

Ocado Group is applying its technology outside the online grocery space for the first time, making it the latest eGrocery company to expand beyond the category. The eCommerce technology company, which has up until now operated primarily in the grocery category, announced Wednesday (Nov. 15)...

eCommerce
Bank of America Debuts Digital Car Buying/Financing Tools
November 15, 2023

Bank of America has debuted tools to help customers complete and finance online car purchases. Clients can now become prequalified for auto financing to find out how much they may be able to borrow and estimate their terms, with no impact to their credit scores, the...

eCommerce
Wish Debuts Logistics Service for Non-Wish Merchants
November 15, 2023

Mobile eCommerce platform Wish says it has launched an in-house Logistics-as-a-Service (LaaS) product. WishPost Smart Parcel is designed to offer a “seamless and efficient shipping solution to non-Wish merchants,” the company said in a news release Wednesday (Nov. 15). The program leverages Wish’s logistics network across first-mile, international line...

eCommerce
The Challenge of Establishing Trust in the Age of Anonymous Commerce
November 15, 2023

“Trust, in the digital age,” Doriel Abrahams, head of risk in the U.S. at Forter, told PYMNTS, “is a lot different than it used to be.” Gone are the days where commerce was done in person, where someone behind the counter knew you and your...

eCommerce
Walgreens Shifts eCommerce Fulfillment From Warehouses to Retail Stores
November 14, 2023

Walgreens is taking a new approach to online delivery by utilizing its network of physical stores.  The pharmacy giant recently closed a warehouse dedicated to eCommerce orders, signaling its commitment to using its 8,700 stores as both retail outlets and fulfillment centers, The Wall Street Journal...

eCommerce
Millennials Lead Grocery’s Digital Transformation
November 14, 2023

When it comes to online grocery, PYMNTS Intelligence indicates, millennials lead the way. By the Numbers The PYMNTS Intelligence study “How the World Does Digital: Daily Digital Engagement Hits New Heights” drew from a survey of more than 17,500 consumers in 11 markets that account...

eCommerce
Chewy Lays Off 200 Employees, Aiming to Become More Agile
November 14, 2023

Online pet supplies retailer Chewy has recently undergone a round of layoffs, impacting over 200 employees across multiple locations. The layoffs include roles in human resources (HR), recruiting, data and business intelligence, TechCrunch reported Tuesday (Nov. 14). They include some directors and higher managers. Chewy spokesperson Diane Pelkey told the media...