“Some bankers and analysts think that Google, Facebook, Amazon or the like will not fully enter a highly regulated, low-margin business such as banking. I disagree. What is more, I think banks that are not prepared for such new competitors face certain death.” This statement,...
It’s a sobering reality: Despite all the advances that eliminate friction in commerce, banks still struggle to serve poor and often remote populations. Barriers exist due to the limitations of existing electronic payments networks, a lack of awareness, and perhaps most importantly, a gap in...
There was a lot of great stuff that came out of the Payments Innovation Institute at Harvard last week but two anecdotes that have absolutely nothing to do with payments specifically, I think, provide some of the more thought provoking insights around the pitfalls and...