Grocers may find increased loyalty catering to the wants of shoppers making choices based on more than just deals. With the cost of groceries 11% higher than last year, it seems like all shoppers are seeking deals. Chasing this growing group of deal-seekers initially makes sense, as they now make...
Rent the Runway will begin adding a free item to shipments to attract financially strapped consumers. “The customer is more cost-conscious than she’s ever been before,” Jennifer Hyman, CEO of the pre-owned design apparel market, told Bloomberg in an interview Monday (March 6). It’s a...
Security firm F5 has partnered with Visa to help merchants reduce friction at checkout. “Customers expect seamless commerce experiences and transactions to be secure,” the companies said in a news release Monday (March 6). “Yet, in today’s digital-first world, customers are under threat from bad actors looking to steal data and...
The American Society for the Prevention of Cruelty to Animals (ASPCA) estimates that one in five U.S. households acquired a pet dog or cat during the pandemic. Beyond the toys and specialty foods that sprung up around that, it’s pet health that people are focused...
If declining sales and the continued stress to keep bottom lines healthy were not enough pressure already, retailers are today faced with another key challenge — the rising cost of offering free returns. There is no doubt that enabling a seamless and free returns experience...
Last week was one of good news and ominous news for U.S. retailers. The good: They were able to present better-than-anticipated earnings as shoppers continued spending despite inflation. The ominous: These same retailers forecast smaller sales growth in the year to come. “What’s spooking investors...
If loving Walmart was the only job criteria to be CEO of the largest U.S. retailer, then by that measure alone Doug McMillon would be a slam dunk. With news out today that the 56-year-old executive is reportedly planning to extend his nine-year tenure as...
Danish jewelry brand Pandora is reportedly using recycled gold as a way to appeal to eco-minded creditors and customers via an unprecedented sustainability-linked bond that also allows it to avoid high bank rates. The new 500-million-euro (about $531 million) bond includes targets of reducing emissions...
Department stores are adapting to slowing consumer demand by shrinking their operations. Macy’s is rolling out smaller format stores, while Nordstrom is ending its operations in Canada and focusing on the United States, The Wall Street Journal (WSJ) reported Friday (March 3). These moves come...
