Retail

Retail
Amazon and Walmart Rethink Self-Checkout to Manage Costs
April 05, 2024

As retailers look to find the right combination of technology and human labor to boost their profit margins, Amazon and Walmart have both made changes to how they approach self-checkout in stores. Amazon is replacing its Just Walk Out technology at Amazon Fresh stores with its smart shopping cart, the Amazon Dash Cart. “We’ve …...

Retail
Levi’s D2C Captures 48% of Revenue Amid Improvements to eCommerce Experience 
April 03, 2024

Levi’s is seeing its direct-to-consumer (D2C) business gain share, with transformations to shoppers’ digital journeys yielding strong eCommerce growth. The apparel company announced Wednesday (April 3) in its first quarter fiscal 2024 financial results that overall net revenue fell 8% year over year, dropping by...

Retail
Tennessee Titans Partner With Fanatics as Teams Digitize the Fan Experience
April 03, 2024

As sports teams look to the rise of digital platforms to drive engagement and spending, the Tennessee Titans are the latest to announce a long-term strategy for their retail arm’s omnichannel growth. The NFL team shared Monday (April 1) that it entered a long-term exclusive partnership with digital sports...

Retail
Ulta Warns of Cooling Demand Amid Ongoing Consumer Caution
April 03, 2024

After years of strong sales growth, Ulta Beauty is warning of a slow period ahead. The retailer’s chief executive said Wednesday (April 3) that he expects moderate mid-single digit sales growth, sending the company’s stock tumbling. “What we’ve seen so far is a slowdown in the total category...

Retail
Amazon’s Retail Dominance Kept in Check by Walmart’s Food Sales
April 03, 2024

Since 2019, PYMNTS Intelligence has closely tracked the battle between the U.S.’s two top retailers, Walmart and Amazon, and each quarter we share our findings in our “Whole Paycheck Report.”  As is made clear by the title of our most recent report, “New Consumer Spend...

Retail
Shipt Sees Financial Pressure Driving Online Seasonal Sales
April 03, 2024

As economic pressures continue to constrain consumers’ spending power, Shipt is seeing on-demand delivery shoppers turn to deals and concentrate their engagement around peak times. In an interview with PYMNTS, Katie Stratton, chief growth officer at the Target-owned on-demand delivery aggregator, spoke to how consumers’...

Retail
43% of Retailers Say False Declines Are a Major Problem for Shoppers
April 02, 2024

As retailers look to offer positive payment experiences to shoppers to keep them coming back, a significant share sees false declines as a sticking point, PYMNTS Intelligence research shows. By the Numbers The PYMNTS Intelligence study “Fraud Management, False Declines and Improved Profitability,” created in...

Retail
Retailers Step Up In-Store Media in Bid for Advertiser Spend
April 02, 2024

As retailers feel shoppers’ belt-tightening behaviors hurt sales, many are turning to in-store retail media to increase their revenue and profit margins. Mega-retailer Walmart, for its part, shared in a news release Monday (April 1) how it is expanding its efforts in the space. “The shopping journey...

Retail
Digital Merchants Tap Physical Pop-Ups to Drive Deeper Customer Connections
April 01, 2024

As eCommerce merchants look for ways to win the trust of and build connection with their shoppers, some are turning to pop-ups to create real-world relationships with shoppers without sinking the high cost into permanent brick-and-mortar stores. Take, for instance, fast fashion giant Shein. The...