Security & Fraud

Security & Fraud
Securing the Digital Customer Experience in a Changing World
October 31, 2023

The 21st century’s digital landscape is full of enterprise catch-22s and trade-offs. But one of the biggest may be threading the needle between delivering a seamless digital customer experience without sacrificing security or compromising revenue. That’s why PYMNTS sat down with Forter Chief Information Security...

Security & Fraud
The Road to Customer Loyalty Runs Through Call Center Security
October 31, 2023

For every trusted resource, there is a bad actor trying to take advantage of it. And that is the catch-22 of call centers. The pivotal role they play across various industries also makes them an attractive target for fraudsters seeking to exploit and capture sensitive...

Security & Fraud
What’s Next in Payments Security: White Hats vs Black Hats, With AI as a Weapon
October 25, 2023

Jeff Hallenbeck, head of financial partnerships at Forter, told PYMNTS that as 2024 dawns, artificial intelligence (AI) will be a technological tool increasingly leveraged by fraudsters — and a tool necessary to beat them too. “In the payments security space, just as in the consumer...

Security & Fraud
Socure Launches Tool and Financial Consortium to Fight First-Party Fraud
October 23, 2023

Socure has launched its first-party fraud solution, Sigma First-Party Fraud, along with the First-Party Fraud Consortium (FPFC). Together, these solutions aim to help companies detect and prevent first-party fraud, the provider of digital identity verification and fraud solutions said in a Monday (Oct. 23) press release. First-party fraud...

Security & Fraud
Amazon, Microsoft and India Authorities Crack Down on Impersonation Scams
October 20, 2023

Amazon and Microsoft have joined forces to protect consumers from impersonation scams, marking the first time these industry leaders have collaborated to combat tech support fraud. Recently, Amazon, Microsoft, and the Central Bureau of Investigation (CBI) in India took action against perpetrators of technology support...

Security & Fraud
J.P. Morgan Payments Selects Trulioo for Identity Verification Services
October 19, 2023

J.P. Morgan Payments has chosen Trulioo, a leading identity verification platform, to combat fraud and other financial crimes for its clients, according to an announcement Thursday (Oct. 19). The partnership aims to support a simplified and frictionless payments experience worldwide. Ryan Schmiedl, Managing Director –...

Security & Fraud
Galileo Aims to Combat Fraud With Payment Risk Platform
October 19, 2023

Galileo Financial Technologies has unveiled its Payment Risk Platform to help combat fraud. The tool, announced Thursday (Oct. 19), is a “holistic fraud engine” offering real-time payment risk mitigation controls to FinTechs and financial brands, the company said in a news release. “In the fight against fraud,...

Security & Fraud
Entersekt Launches Authentication Solution for Mobile Banking Apps
October 18, 2023

Entersekt, a leading provider of authentication solutions, announced Wednesday (Oct. 18) the launch of a fully integrated mobile application authentication solution for financial institutions (FIs), using the Q2 Digital Banking Platform. This solution, developed in partnership with Q2, provides advanced authentication features within the mobile...

Security & Fraud
Banks Combine AI and Communication to Combat the Rising Threat of Payment Fraud
October 16, 2023

With the rise of digital transactions and online services, fraud has become an increasing concern for both consumers and businesses. In March 2023, for example, 11% of consumers who paid for groceries encountered payment fraud, marking an 88% increase since December 2021. This is one...