Today in food commerce, DoorDash accidentally gives away food and liquor, while Gopuff announces the expansion of its BurgerFi partnership nationwide. Plus, PYMNTS research reveals that more grocery shoppers are purchasing via voice.
Restaurant Roundup: DoorDash Glitch Costs Thousands of Dollars
A DoorDash glitch had customers hauling in free food and beverages, up to thousands of dollars’ worth. Twitter users discovered that, for a short time, they were able to place DoorDash orders without being charged for their purchases. As such, people placed liquor purchases valued at thousands of dollars, among other orders.
Gopuff Expands BurgerFi Partnership to Take on Restaurant Aggregators
As if there were not already enough competition for United States consumers’ restaurant delivery spending, a new player may be coming to the fore to take on DoorDash, Uber Eats and Grubhub. Digital on-demand convenience delivery service Gopuff announced that it is expanding its partnership with fast-casual brand BurgerFi, which has over 100 locations in the U.S. and abroad, from a 90-day pilot program in Tallahassee, Florida, to a nationwide rollout.
Voice Assistants Will Open a New Front in Online Grocery Wars
In the latest PYMNTS “ConnectedEconomy™ Monthly Report: The Rise of The Smart Home,” nearly 2,700 U.S. consumers in May reported using their smart home devices to conduct a broad range of activities — well beyond the confines of simply controlling the thermostat. The act of giving voice to what we want, when we want it — literally — is gaining traction in the home, and this is illustrated by the increasing use of voice-activated home devices to order groceries.
Amazon vs Walmart Weekly: Grocery Fight Complicated by Inflation and Delivery
As much as the ongoing saga of Amazon swiping Walmart’s retail market share in category after category is not new, the fact that the battle has now shifted to the final frontier — groceries — is significant. If five prior examples of category leadership change over the past decade were not precedent enough, the sheer fact that this last, lone, lagging segment stands out like a sore thumb for Amazon would suggest that it is on the top of the eCommerce giant’s to-do list.
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