Sections
doordash
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1.4KDeliveryFood Delivery Companies Turn To Grocery Delivery
As the coronavirus makes it more difficult for people to go out due to fear of infection, delivery services like Uber Eats...
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2.3KRetailIn-Home Delivery Heads For Premium Market
There’s not much that won’t be delivered to the home during this COVID-19 crisis. From lattes to lingerie to langoustines, retailers of...
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11.8KCoronavirusThe Light At The End Of The COVID-19 Tunnel
It is easy to get a little bit confused when one takes a step back and looks at the unfolding public reaction...
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2.7KCoronavirusFood Focus Shifts To Takeout, Delivery; McDonald’s, Doordash To Help Franchisees, Workers; Blue Apron Stock Up
The dining industry — from quick-service restaurants (QSRs) to on-demand delivery platforms — is making preparations to contend with the coronavirus. Here...
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1.7KMobile Order AheadWhy Intuitive Apps Require More Than Slick Interfaces
Ordering apps have become ubiquitous among large quick-service restaurants (QSRs), making it difficult to stand out from the pack. But one complication...
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4.5KMobile Order AheadQdoba’s Upgraded App Leaves No Reward Point Behind
Mobile order-ahead is growing faster than ever before, with digital ordering and delivery having grown 300 percent faster than in-store dining since...
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3.5KIPOCompanies Shelve IPOs Rather Than Face Volatile Wall Street
We are in a period where 5 percent down days in equity markets — take your pick which market, in whatever country...
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7.3KCoronavirusRide-hailing, Delivery Cos. Eye Coronavirus Worker Pay Fund
Uber, DoorDash, Instacart, Postmates and Lyft are considering establishing a fund to pay workers who are either sickened or quarantined by COVID-19,...
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3.5KGig EconomySenator Wants Gig Companies To Give Workers Financial Support
Sen. Mark Warner has written several gig companies, including Uber, Lyft, Instacart, Postmates, Grubhub and DoorDash, about financial help for workers as...
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4.2KGig EconomyGig Worker Law Change Will Head To California Voters In November
A petition by Uber, Lyft and DoorDash to roll back a California law regarding gig economy workers has reached 1 million signatures...
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4.6KNewsIntuit’s Credit Karma Deal, Buy Buttons, Restaurant Apps Top This Week’s News
It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest...
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3.8KIPOWhy DoorDash Is Eyeing An IPO
Go public? In this market? News that emerged on Thursday (Feb. 27) that on-demand food delivery firm DoorDash has filed yet-to-be-made-public documents with...
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1.4KIPODoorDash Confidentially Submits IPO Paperwork
Silicon Valley-based delivery unicorn DoorDash has filed paperwork for an initial public offering (IPO) with the Securities and Exchange Commission (SEC), the...
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1.8KRetailDelivering QSR Ordering Options With Digital Collaborations
Quick-service restaurants are teaming with online platforms to let diners receive their favorite menu items via delivery. Krispy Kreme, in one case, plans...
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2.5KRetailKrispy Kreme To Roll Out Delivery Via DoorDash
To bring its doughnuts to consumers throughout the country, Krispy Kreme plans to roll out nationwide delivery on Feb. 29. DoorDash, the...
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4.6KMobile Order AheadHow P.F. Chang’s Keeps Customer Data Under (Lettuce) Wraps
The mobile order-ahead market continues to expand its footprint, growing by 23 percent over the past four years and now accounting for...
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2.9KRestaurant innovationHow Ghost Kitchens Keep Digital Ordering Alive
Quick delivery times no longer impress diners, who see it as table stakes — restaurants battling in today’s market need compelling delivery...
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2.5KRetailFood Delivery Companies Mull Mergers, Public Listings
With the potential help of stock listings or mergers, the largest food delivery firms in the country are aiming to bolster their...
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4.9KRestaurant innovationZoku Sushi: Ghost Kitchens Are Key To Winning The Delivery Wars
Quick service restaurants (QSRs) are trimming store sizes and shifting priorities onto fulfilling digital orders as quickly and smoothly as possible. Staff...
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3.8KEarningsGrubhub Pays The Price Of Keeping Its Customers
The year 2020 is off to a rocky start for food delivery platform Grubhub. Shortly after the new year began, rumors started...
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3.2KNewsTop News In Payments: Visa Logs 700M Direct Transactions; CFPB Sues Citizens Bank
In today’s top news, Visa reported positive first-quarter earnings, totaling 700 million Visa Direct transactions, and CFPB sued Citizens Bank for violating...
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3.5KDeliverySoftBank Asked Uber And DoorDash To Discuss Merger
The Financial Times is reporting that food delivery companies Uber and DoorDash met to talk about a potential merger about six months...
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7.3KRetailHow Ghost Kitchens Are Altering The QSR Landscape
As more consumers place their food orders through digital channels, eateries are adapting to the tastes of diners who want to enjoy...
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4.9KRestaurant innovationAdopting Technology Without Eclipsing Human Interaction
Using tech to draw diners closer was once something that Boston-based Clover Food Lab resisted. In the latest Order To Eat Tracker,...
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3.0KRestaurant innovationHow UK Restaurants Are Coping With Delivery Aggregators
One of the biggest questions that promises to play out in the larger world of restaurants — whether quick-service operations or others...
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5.2KDeliveryDoorDash Overtakes GrubHub As Top Delivery Service
DoorDash has overtaken GrubHub as the No. 1 food delivery service in the U.S., according to a report by CNBC. The data...
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4.7KRetailRetail Pulse: Luckin Taps Into Automated Retail; Little Caesars To Team With DoorDash
Coffee retailers are tapping into digital technology that helps them grow their reach beyond their stores, especially in China, where competition has...
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2.4KTravel PaymentsChase To Boost Fees, Add Perks For Sapphire Reserve Card
The Chase Sapphire Reserve card, used for travel credit, is getting an overhaul this month that will include a price hike for...
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3.4KDeliveryGrubhub Mulls Sale As Market Share Drops
Food delivery company Grubhub is considering a few strategic options to continue to compete in an increasingly crowded market, including a potential...
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4.1KDeliveryOlo’s Possible IPO Plan Could Come Amid Food Delivery Shifts
One of the biggest questions faced by quick-service restaurants (QSRs) and other eateries is how to deal with online delivery, and what...
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2.7KRetailLittle Caesars Teams With DoorDash For Delivery
To supply pizza delivery services from 3,600 restaurants in Canada and the United States, Little Caesars Enterprises Inc. will team with DoorDash...
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2.0KRetail2019: The Year Of Retailer And Delivery App Collaborations
This year, apps aimed to make it easier and more convenient for consumers to order their favorite foods and sundries, with restaurants...
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1.7KMobile Order AheadMobile Order-Ahead Delivered The Goods In 2019
“It was the best of times, it was the worst of times.” That famous literary opener could apply to the mobile order-ahead...
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5.0KMobile Order AheadCaribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age
Consumers’ preference for mobile order-ahead is now driving how physical restaurants are designed and renovated. Nowhere is this change more pronounced than...
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4.2KRestaurant innovationUnwrapping Chipotle’s Evolving Digital Ordering Strategy
Fast-casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Since...
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6.4KRestaurant innovationInside Chipotle’s Decade Of Digital-First Ordering Innovation
A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the...
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4.7KDeliveryInvestors Sour On Postmates, Triggering Layoffs
Food-delivery startup Postmates has laid off dozens of employees and shuttered its Mexico City office, CNBC reported on Tuesday (Dec. 3), citing...
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3.1KDeliverySales Tax Discrepancies Found In Food Delivery Space
Food delivery services like Grubhub need to charge more for sales tax and aren’t doing so, according to company CEO Matt Maloney....
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2.0KGig EconomyDC AG Is Suing DoorDash Over Tipping
Washington, D.C. Attorney General Karl Racine is suing popular delivery company DoorDash, saying the company didn’t adequately distribute tips nor did it...
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2.1KNewsTop Payments News: DoorDash Bolsters Its Treasure Chest; Policymakers Target Big Tech Over Data; Feds Probe Debit Card Practices
In today’s top news, DoorDash keeps growing and Visa and Mastercard face big questions over their debit card programs. And investors seek...
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4.0KInvestmentsDoorDash Adds Another $100M To $2B Coffer
Delivery startup DoorDash, which is backed by investing giants like SoftBank Group and Sequoia Capital, has received an investment of $100 million,...
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6.9KPartnerships / AcquisitionsDoorDash Acquires Square’s Caviar In $410M Deal
Payments company Square has announced the completion of a deal to sell food delivery service Caviar to rival delivery company DoorDash, according...
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2.3KNewsTop News In Payments: Uber, Lyft, DoorDash Back Initiative To Fight Gig Worker Law; Adobe Predicts Holiday Sales To Reach $143.7B
In today’s payments news, Uber, Lyft and DoorDash are backing a ballot initiative to exempt themselves from California’s landmark law that re-classifies gig workers as employees. Also, a study by Adobe Analytics found...
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2.7KGig EconomyUber, Lyft Back Ballot Measure To Fight California Gig Worker Law
Uber, Lyft and DoorDash are backing a ballot initiative to exempt themselves from California’s landmark law that re-classifies gig economy workers as...
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2.8KRetailGrubhub Crushed By Food Delivery Competition
Online food delivery is an increasingly competitive space for commerce, and the newest evidence comes from Grubhub. Its shares were tanking early...
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4.9KMobile Order AheadTrending: Mobile Order-Ahead Takes The Field
New complexities and frictions are emerging every day as the mobile order-ahead industry continues to grow. One of the hotter flashpoints of...
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5.0KGig EconomyEven Bad Tippers Might Pay More With Better Tech
The rise of digital payments and the gig economy cannot guarantee that consumers will tip. But new technology is sure making tipping...
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5.3KRestaurant innovationDeep Dive: Third-Party Delivery Apps Face Growth Challenges
Third-party delivery apps such as DoorDash, Grubhub and Uber Eats are in high demand as customers seek to enjoy meals from their...
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2.9KRetailDelivery Platforms Expand Beyond Restaurant Services
Delivery apps may be known for working with restaurants for lunch or dinner orders, but they are also bringing retailers such as...
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3.0KNewsTop News In Payments: House Committee Holds RTP Hearing; DoorDash Reveals May Data Breach
Today in the payments news roundup, the U.S. House Committee on Financial Services Task Force on Financial Technology held a hearing to...
