TSYS announced in a press release that it has signed a long-term agreement with Valley National Bank to continue providing issuer processing services for the bank’s consumer credit and debit card portfolios.
“TSYS has been a trusted provider for Valley for two decades,” said Thomas Sparkes, first senior vice president of Valley National Bank. “They have provided a tremendous level of support and product expertise over the years, affording our customer base the best service we could ask for.”
With headquarters in Wayne, N.J., Valley National Bank operates more than 200 branch locations serving northern and central New Jersey, Manhattan, Brooklyn, Queens and Long Island, and Florida. It has more than $22 billion in assets.
TSYS will also continue to provide Valley National Bank with additional services, such as data analytics, fraud prevention and customer support.
“Our relationship with Valley National Bank is one that we can be proud of as a company,” said Allen Pettis, president of North America issuer solution for TSYS. “The level of trust and collaboration between our two businesses has made it easy for us to provide the elite service that they have come to expect for their cardholders.”
Financial terms of the long-term agreement were not disclosed.