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Weave Introduces ACH Direct Debit Payments for Patients

patient paying at medical office


Weave, a platform for small and medium-sized healthcare businesses, has announced the integration of ACH debit payments into its product suite.

This new addition allows patients to pay their co-pays or bills directly from their bank accounts, providing a more convenient and secure payment option for both patients and healthcare providers, according to a Wednesday (Jan. 10) press release.

Previously, patients using Weave could only pay with their credit or debit cards. Now, with ACH Direct Debit, patients can choose to pay their healthcare bills directly from their bank accounts. This enhances transaction security for patients and also offers healthcare providers lower transaction costs, the release said.

“Healthcare patients today expect safe, secure, and convenient options to pay their bills,” said Branden Neish, chief product and technology officer at Weave. “The addition of ACH Direct Debit to our payment suite enables healthcare practices with another way to offer flexible payment options to patients, reduce transaction costs, increase the likelihood of timely payments by patients, and offer more flexibility to patients to pay how they choose.”

Enabling patients to use their preferred payment method increases the likelihood of healthcare providers receiving payments on time, the release said. ACH Direct Debit is available for Text to Pay and Online Bill Pay workflows, making it accessible and convenient for patients.

Last September, Weave announced a partnership with buy now, pay later (BNPL) company Affirm to offer patients more flexibility in making payments.

That partnership allows patients to apply to pay with Affirm in seconds, spreading out their payments and reducing the burden of upfront costs. This additional payment option is available for dental, optometry, veterinary or medical practices, PYMNTS reported at the time.

“Patients are eager to pay over time without junk fees, late fees or compounding interest, and now these businesses can address that demand,” Wayne Pommen, chief revenue officer at Affirm, said in September.