Walmart, Costco, Rite Aid And CVS Share Identity Hack Woes

A third-party host of online photo sites has found itself hacked, and as a result, photo pages of at least half a dozen of the biggest names in retail have been shut down.

As reported Monday (July 20) by Chain Store Age, PNI Digital Media was tied to a security breach, which led CVS (as previously reported) and Walmart Canada to disclose that credit card data may have been compromised. In addition, photo pages for Sam's Club, Costco, Tesco and Rite Aid were taken offline on Monday. All have been clients of PNI, which is based in Vancouver.

Chain Store Age noted that an online message on the Sam’s Club site notified users of a "potential compromise of a third-party vendor," but the business stated that it does not believe credit card information was exposed.

Rite Aid noted on its own site that a slew of data may have been compromised, ranging from "name, address, phone number, email address, photo account password and credit card information." Yet the drug store chain added that PNI does not process any of its credit card transactions.

Costco's site, according to the Chain Store Age story, references a "possible security compromise" of the unnamed third-party vendor that hosts the retailer's photo site. Tesco's own notice states that its photo site is closed at the moment for "routine maintenance." Perhaps the only retailer unscathed as of Monday's report was Walgreens, yet another PNI client, but that company's site was operational.

PNI is owned by Staples, and the retail industry news site stated that there was no message of a security breach on the third-party vendor's site.


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The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.