B2B Payments

Vlocity, Globys Target Telecoms With Accounts Receivable, Procurement Solutions

Cloud company Vlocity and invoicing company Globys are teaming up to target the communications industry and provide its members with a streamlined procurement solution.

Globys specializes in invoice-to-cash solutions for B2B suppliers in the subscription economy, the company explained in the Wednesday (June 14) announcement. With Vlocity, the company will now offer a procure-to-pay solution for companies in the communications, mobile providers and media sector, linking procurement and accounts receivable with the accounts payable department.

The suite of solutions developed jointly will also include collaboration on automated order-to-cash processes, Globys and Vlocity added, all aimed at facilitating frictionless account management, customer service, billing and accounts receivable.

“The procure-to-pay evolution of customers is requiring suppliers to ensure their order-to-cash processes are integrated and  responsive,” said Globys Chief Operating Officer Matthew Shanahan in a statement. “Combining our invoice-to-cash solution with Vlocity’s leading industry application lets carriers achieve new levels of efficiency while providing a better customer experience.”

“We’re delighted to join forces with Globys to deliver an order-to-cash digital customer experience for telecommunication carriers,” added Vlocity Chief Marketing and Alliance Officer Rip Gerber in another statement. “Our agile, omnichannel industry-specific applications, combined with Globys’ invoicing, payments and disputes capabilities, advances digital transformation that communications and media companies need to deliver a sales and service experience that’s elegant, actionable, intuitive and smart.”

Vlocity’s cloud apps leverage the Salesforce Intelligence Customer Success Platform for omnichannel capabilities, Gerber added.


New PYMNTS Report: Preventing Financial Crimes Playbook – July 2020 

Call it the great tug-of-war. Fraudsters are teaming up to form elaborate rings that work in sync to launch account takeovers. Chris Tremont, EVP at Radius Bank, tells PYMNTS that financial institutions (FIs) can beat such highly organized fraudsters at their own game. In the July 2020 Preventing Financial Crimes Playbook, Tremont lays out how.

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