B2B Payments

Everlink Bolsters FI Fraud Protection With ACI Worldwide

Canada’s Everlink Payment Services, a payment solution and service provider for banks, credit unions and small businesses, is strengthening its fraud controls for clients through a collaboration with ACI Worldwide.

In a press release Monday (Sept. 9), Everlink said it will integrate technology for real-time electronic payment and banking technology firm ACI Worldwide, using its UP Payments Risk Management solution to power Everlink’s new eSCORE fraud management tool. Everlink pointed to the recent launch of its debit card product — which allows customers of its banking clients to make payments in a broader range of scenarios — as a key driver behind its investment in fraud tools.

The ACI Model Generator tool within its UP Payments Risk Management Solution enabled Everlink to deploy a machine learning-powered system, which analyzes debit card transactions to mitigate the risk of fraud for both face-to-face and card-not-present transactions, the company said.

“As payment card fraud continues to evolve, we needed to protect our clients and their customers as they encounter new risks brought on by innovative payment options such as mobile wallets and co-badged debit cards,” said Michelle Burger, Everlink general manager, Card Management and Fraud Solutions. “With ACI’s Model Generator, we’re able to use advanced machine learning to analyze face-to-face and card-not-present debit card transactions, enhancing fraud detection rates and reducing false positives.”

Cleber Martins, ACI Worldwide head of Payments Intelligence, added that the launch of eSCORE strengthens Everlink’s overall market position.

“ACI’s Model Generator was designed to enable multiple options and flexibility in machine learning deployments, and it has empowered Everlink to become a differentiator in the market with its new machine learning solution,” Martins noted.

Earlier this year, ACI Worldwide announced another partnership with Solutions By Text, enabling corporate customers to receive payment via text messages — the result, ACI said at the time, of consumers’ growing demand for text payments.



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.