News

Retail
Retailers Adopt ‘Returnless’ Policies to Cut Costs and Boost Satisfaction
November 30, 2023

Retailers are increasingly adopting “keep it” or “returnless” policies for unwanted products. The adoption of these policies is a response to the rising costs associated with returns and the need to streamline operations and retain customers, Reuters reported Thursday (Nov. 30). By allowing shoppers to...

International
Robinhood Expands Trading Platform to the UK
November 30, 2023

Much like its fictional namesake, trading platform Robinhood is now a part of the United Kingdom. The company marked its international debut Thursday (Nov. 30) as it began offering brokerage services to customers in Great Britain, letting them trade more than 6,000 U.S. listed stocks....

Payment Methods
Lack of Split-Pay Option May Cost Merchants 22% of Customers
November 30, 2023

Merchants can maximize their competitiveness by offering split-pay options — and should do so if they don’t want to lose potential sales or want to see their active customers migrating to other competitors that offer this convenience. This is one of the key findings extracted...

Cross-border Payments
Swift Launches Cross-Border Instant Payments
November 30, 2023

Global messaging platform Swift says cross-border payments to Europe can reach their destination in seconds. That’s due to this week’s launch of the European Payment Council’s (EPC) One-Leg-Out Instant Credit Transfer scheme (OCT Inst), which went live this week, the organization announced Thursday (Nov. 30). ...

Cross-border Payments
Cross-Border Payments Complexities Force Focus on ‘Customer Experience,’ Says Citi
November 30, 2023

The promise of embedding payments in cross-border commerce is a multitrillion-dollar opportunity, Amit Agarwal, Global Co-Head of Payments and Receivables, Treasury and Trade Solutions (TTS) at Citi, told Karen Webster. But for financial institutions (FIs) and various providers, capturing that opportunity is a challenge — and...

Retail
The Year That Led to Farfetch’s Earnings Call No-Show 
November 30, 2023

After a year filled with surprising developments, Farfetch appears to be continuing its trend of unexpected moves. The online luxury retailer revealed this week that it will not be disclosing its financial results for the third quarter of 2023, and the scheduled conference call for...

Retail
Five Below Says ‘Value and Fun’ Drive Better-Than-Expected Sales
November 29, 2023

Specialty discount retailer Five Below said it is driving sales by offering customers both value and fun. The company has been finding “new, disruptive products at extreme value” and promoting them through its growing presence on social media, Five Below President and CEO Joel Anderson said Wednesday (Nov. 29)...

Regulation
Rep. Patrick McHenry Says CFPB Vilifies Financial Services Industry
November 29, 2023

House Financial Services Committee (HFSC) Chairman Patrick McHenry of North Carolina said Wednesday (Nov. 29) the Consumer Financial Protection Bureau (CFPB) is serving as a political actor rather than an independent financial regulator. The agency has become “a hyper-partisan agency doing the bidding of the...

Security & Fraud
Treasury Department Seeks Expanded Powers to Combat Illicit Finance
November 29, 2023

The Department of the Treasury is seeking expanded powers to combat the use of digital assets in illicit finance. The department provided Congress with recommendations Tuesday (Nov. 28) to expand its authorities to go after illicit actors in the digital asset space, Deputy Treasury Secretary...