News

Artificial Intelligence
Gen Z Interested in AI-Enabled Banking Experiences Despite Privacy Concerns
December 01, 2023

Despite differences across gender, generations and income levels, artificial intelligence-powered experiences are becoming popular with consumers, and an increasing number of individuals now use AI technologies in their everyday routines. “AI-Enabled Payments Enhance Customer Options,” a PYMNTS Intelligence and ACI Worldwide collaboration, drew on insights...

Biometrics
FortressPay Launches Enterprise-Ready Biometric Payment Platform
December 01, 2023

FortressPay launched an enterprise-ready biometric payment platform. With its new Payment Identity platform, FortressPay aims to provide a frictionless customer experience while eliminating payment fraud, the global FinTech company said in a Friday (Dec. 1) press release. “People use a selfie to unlock their phones...

Artificial Intelligence
American Express, Mastercard and Others Behind New Standards for Enterprise AI Data Purity
December 01, 2023

If software is the engine of the 21st-century business landscape, data is its oil. And the oil is only becoming more valuable — and important — as generative artificial intelligence bursts onto the scene. Generative AI technologies are trained using large quantities of data so...

Biometrics
Non-Retail Firms Launch Biometric Tools Amid Consumer Interest
December 01, 2023

Biometric authentication methods have expanded into multiple applications in recent years, from online payments to mobile devices to banking transactions or facial identification for security. Nearly half of online shoppers in the United States already use biometric authentication methods for purchasing online, and around 15%...

Investments
Syrup Raises $17.5 Million to Expand AI-Powered Inventory Forecasting Platform 
December 01, 2023

Syrup has raised $17.5 million in a Series A round to expand its artificial intelligence (AI)-powered platform that helps brand optimize their inventory for omnichannel commerce.  The firm will use the new funding to add to its engineering, product and sales teams and expand its platform,...

Artificial Intelligence
This Week in AI: ChatGPT’s Birthday, Amazon’s Ambitions, Payment Efficiencies 
December 01, 2023

Thursday (Nov. 30) was OpenAI’s ChatGPT’s first birthday.  And what a year it’s been for the generative artificial intelligence (AI) landscape more broadly.  We are only at the beginning of the age of AI — yet to even scratch the surface of AGI (artificial general...

Retail
Consumers Take Advantage of Deals, BNPL as Holiday Shopping Kicks Off
December 01, 2023

Despite economic uncertainty, consumers have been spending in the week after Thanksgiving to complete a portion of their holiday shopping and take advantage of the best deals. This year’s Black Friday online sales in the United States approached a record of almost $10 billion, representing...

Retail
Report: Negotiations Continue After Neiman Marcus Rejects Saks Takeover Bid
December 01, 2023

Neiman Marcus has reportedly rejected a $3 billion takeover bid from Saks Fifth Avenue. The two luxury department store chains have been engaged in negotiations for several months but have been unable to agree on the terms of a potential merger, The Wall Street Journal...

Retail
Express CEO Admits Product Assortment Failed to Connect With Customers
December 01, 2023

This quarter, fashion retailer Express is looking at merchandise discounts to draw in more shoppers.  During the latest earnings call, CEO Stewart Glendinning acknowledged the retailer’s recent challenges, particularly in its merchandise strategy.  “I mean, women had a — historically, in the last couple of years,...