False declines are a significant yet often overlooked issue that impacts both businesses and consumers. Picture this: You attempt to make a purchase, only to face rejection, not because of insufficient funds or fraudulent activity, but due to a false decline. These instances, where legitimate...
Jewelry brand Pandora has partnered with o9 Solutions, a provider of enterprise artificial intelligence (AI) software platforms, to enhance its integrated planning capabilities. With a focus on digital transformation, Pandora has selected o9’s AI-powered Digital Brain platform to revolutionize its planning and merchandising processes, the...
For eCommerce platforms — with Amazon and PayPal among the most visible examples — checkout is evolving as part of the glue that holds ecosystems together. For these two firms, the opportunity lies in easing friction as consumers check out, but also in realizing new...
The Consumer Financial Protection Bureau (CFPB) ordered Toyota Motor Credit to pay a $60 million fine for engaging in illegal lending practices and credit reporting misconduct. The auto-financing arm of Toyota Motor Corporation prevented borrowers from canceling product bundles that increased their monthly car loan...
Citigroup has begun the next phase of its previously announced organizational changes. “Today we shared with our colleagues the next layer of changes across many of our businesses and functions as we continue to align Citi’s organizational structure with our new, simplified operating model,” the...
OpenAI’s newly appointed interim CEO — the second person to hold that post in three days — said one of his primary objectives is to investigate the process that led to the departure of OpenAI’s previous CEO, Sam Altman, on Friday (Nov. 17). Emmett Shear,...
Despite the alleviation of inflation, consumers remain cautious about their spending habits. Consequently, direct-to-consumer (D2C) brands are facing challenges and are compelled to revamp their previously successful strategies. As a result, many are venturing into the realm of traditional retail. Caraway, which sells cookware, has...
Yanilsa Gonzalez-Ore, North America Head of Visa Direct and Global Ecosystem Readiness, and Remitly’s CEO Matt Oppenheimer told PYMNTS cross-border money transfers are ripe for app-driven, digital modernization. “Global money movement has not yet evolved to the levels expected and needed by the world,” said...
Compared to the global standard of five to six hubs, moving money between Nigeria and China or Singapore can require navigating through up to 16 hubs before the payment reaches the last mile, said Jess Anuna, founder and CEO of Klasha, a global cross-border payments...