In payments, Spreedly CEO Justin Benson told Karen Webster in a recent interview that 2023 “has been the year of retrenchment.” The time is right, he said, to take stock of corporate strategies and product and service innovations. As interest rates have soared, as early-stage-funding has dried up,...
Jeff Hallenbeck, head of financial partnerships at Forter, told PYMNTS that as 2024 dawns, artificial intelligence (AI) will be a technological tool increasingly leveraged by fraudsters — and a tool necessary to beat them too. “In the payments security space, just as in the consumer...
The “last mile” holds the key to a frictionless B2B payments future. Over the last decade, the impact of digital capabilities and innovative new ecosystems has taken the payments industry by storm and rained new efficiencies and growth vectors down across the landscape. But these...
Customer engagement is key to staying ahead of the pack in a highly competitive market, so numerous merchants and brands offer loyalty and rewards programs, many tied to store or co-branded credit cards. Although these offerings are enough to entice consumers to register, they are...
Artificial intelligence (AI) has left the pages of science fiction behind and entered the workforce. And its latest evolution, generative AI, is already having an exciting impact on payments, helping to make transactions more efficient, secure and customer friendly. “From a consumer perspective, I think...
Jacqueline White, president at i2c, told PYMNTS in a recent interview that “what’s next” in payments may be determined by demographics. Among the overarching trends dominating the last year of payments innovations — and the innovations that will be hallmarks of 2024 — are generational ones,...
What’s in your “everything shower” routine? For those who aren’t in the know, on TikTok, content creators are describing it as a multistep shower experience each week. In their videos, they describe their routines with various products, such as exfoliators, hair masks, shampoos, conditioners,...
Payments service provider dLocal has launched a partnership with British remittances firm ACE Money Transfer. The companies say their collaboration, announced in a news release Tuesday (Oct. 24), is designed to improve payout services across the Asia-Pacific (APAC) region and Europe, the Middle East and Africa (EMEA). According to...
As restaurants look for ways to retain their employees, the convenience of instant tip payouts can go a long way toward driving hospitality worker satisfaction. By the Numbers The study “Generation Instant: Hospitality and Tips,” a PYMNTS Intelligence and Ingo Money collaboration, drew from a...
