News

Retail
Retailers Grapple With Increased Shoplifting-Related Violence
September 15, 2023

Retailers are contending with a growing amount of violence along with the existing challenge of shoplifting. In two recent incidents, employees at retail stores were shot and killed by suspected shoplifters. In another, an employee shot a shoplifter who had sprayed him with mace, The...

Loyalty & Rewards
73% of Card Users Say They Prefer Cards with Linked Offers — But Just 41%...
September 15, 2023

Most consumers shop with brands and merchants where they are members of a loyalty or rewards program. Moreover, 4 in 10 consumers prefer cards with personalized rewards as these programs provide economic incentives to increase customer loyalty. One-third say they would switch to shopping with...

Retail
Buoyant Grocery Spend Sharpens Online, Offline Battle Lines Between Walmart and Amazon
September 15, 2023

The latest official data from the United States government gives a nod to the fact that U.S. consumer spending on grocery products remains buoyant. The resilience will likely give new impetus for Amazon and Walmart to reinforce their efforts to capture more mindshare and wallet...

B2B Payments
Times May be Changing but the Importance of Cash Flow Isn’t
September 15, 2023

The questions without easy answers are the ones that keep finance leaders up at night. And no question is perhaps more responsible for CFO insomnia than the ever-present question of “When will I get paid?” That’s because payment timing depends on a myriad of factors,...

Regulation
IRS Boosts Safeguards on Tax Credit to Prevent PPP-Like Fraud
September 14, 2023

The Internal Revenue Service (IRS) has placed a moratorium on processing new claims for the Employee Retention Credit (ERC), a pandemic-era relief program, aiming to prevent a recurrence of the sort of fraud that happened around the Paycheck Protection Program (PPP). This decision comes in response to growing concerns about the...

B2B Payments
BigTime Software and BlueSnap Partner on Payment Solutions in Canada
September 14, 2023

BigTime Software, an operating platform for professional services organizations, has partnered with BlueSnap, a global payment orchestration platform, to bring online payment and financial management capabilities to its customers in Canada. This partnership aims to accelerate cash flow, streamline accounts receivable processes, and provide efficient online...

Artificial Intelligence
Consumers Tap AI for Food Delivery Recommendations
September 14, 2023

As artificial intelligence (AI) becomes a larger part of consumers’ day-to-day lives, many are leveraging the technology to figure out what food they are in the mood for. By the Numbers The latest installment of PYMNTS’ “Consumer Inflation Sentiment Report,” titled “Consumers Know What AI...

Retail
Carrefour Calls Out Brands for Shrinkflation as Grocers Resist Price Hikes
September 14, 2023

Around the world, brands have been addressing cost challenges by quietly reducing the amount of product per purchase — a move that can lose shoppers’ trust — and now Carrefour is firing back. The French grocer has been adding signs informing shoppers about which brands...

CFPB
CFPB Investigating Tuition Payment Plans and Practices of School-Based Lenders
September 14, 2023

The Consumer Financial Protection Bureau (CFPB) is looking into, and warning students about, the risks faced by students when entering into agreements with colleges for tuition payment plans. The regulator has released a report focused on these plans and the practices of school-based lenders. It will also continue gathering...