As restaurants continue to seek out ways to combat declining traffic, fast-casual chains including Sweetgreen, Noodles & Company and Panera Bread are taking their loyalty efforts beyond the digital sphere into their brick-and-mortar restaurants. Sweetgreen, a health-focused fast-casual concept with more than 200 restaurants, shared on its most recent earnings call that, to...
The state of recalls. That’s what it feels like with Peloton, as on Wednesday (Aug. 23) the company reported a loss that exceeded expectations and a reduction in new quarterly subscribers. The fitness company cited the recall of its bike seat post and seasonal patterns...
Twilio has introduced new artificial intelligence (AI) tools for its customer engagement platform. The new CustomerAI lineup includes both predictive and generative AI tools that aim to revolutionize customer understanding and drive personalized interactions, the company said in a Wednesday (Aug. 23) press release. “Today we are announcing...
Online used-car platform Carvana says it has added same-day delivery to a second state. First rolled out in Arizona, the service is now also available for customers in Indiana, the company announced Wednesday (Aug. 23), letting them receive their new vehicle the same day they order it. “Dozens of...
As merchants look for ways to improve the margins of online grocery, Giant Food is backpedaling, reportedly closing three delivery fulfillment centers to find a better model. Grocery store chain Giant Food, the Landover, Maryland-based Ahold Delhaize subsidiary spanning 165 stores in the DMV region and Delaware, is...
Citi has introduced a series of new offerings designed to streamline its retail banking business. The new services, announced Wednesday (Aug. 23), come weeks after the banking giant reported a jump in revenue from its personal banking business. Among these services is something called “Relationship Tiers,” which Citi...
Solana Pay, a decentralized payments protocol built on the Solana blockchain network, has integrated with Shopify, offering millions of businesses a new payment solution. This collaboration allows merchants to have real-time access to their funds and greater control over working capital, liquidity and liability protection, the Solana...
Tough decisions are critical to business success, and they don’t get any easier the longer they are put off. “The origin of decide, the Latin etymology, means ‘to cut off,’” Placer.ai Chief Financial Officer Dean Neese told PYMNTS as part of the new series Tough Calls. “It means to...
Corporate wellness platform Gympass has secured $85 million in Series F funding to accelerate its growth globally. The investment comes as the company increased its customer base in July by 80% to more than 15,000 corporate customers and surpassed 2 million employee subscribers across its network of more than...
