News

Social Commerce
Partners Coffee: Shifting Social Media Landscape Demands New D2C Strategies
August 25, 2023

Amid rapid changes in social media, Partners Coffee noted that, for smaller, direct-to-consumer (D2C) brands, marketing on these platforms is becoming less and less worthwhile compared to more direct communication. In an interview with PYMNTS, Andrew Costaris, director of customer experience at the coffee roaster, which operates a...

International
Spanish Official Suggests Tools to Mitigate Digital Euro’s Unintended Consequences
August 25, 2023

Before making a final decision on the potential launch of a digital euro, the European Central Bank (ECB) must assess the impact of a digital euro on the euro zone’s banking system. So said Spain’s deputy central bank governor, Margarita Delgado, in a speech in which she emphasized...

Retail
Burlington Finds Product Assortment Resonates With Off-Price Consumer Demographic 
August 25, 2023

Cash-crunched consumers looking for deals on off-price brands helped propel Burlington Stores to an almost double-digit sales increase, the company said Thursday (Aug. 24).  Burlington Stores revealed that its fiscal 2023 second-quarter total sales grew by 9% year over year (YoY), to $2.17 billion. Comparable...

Retail
Dollar Tree’s Consumables Strike a Chord with Affluent Shoppers 
August 25, 2023

As consumers increasingly change their buying habits toward consumables, Dollar Tree appears to be profiting from this trend. Customers see Dollar Tree and Family Dollar as appealing places to make value-driven purchases.  During the retailer’s first-quarter earnings call on Thursday (Aug. 23), CEO Rick Dreiling noted that Dollar Tree...

Digital Banking
Consumers Want FIs to Deliver Real-Time Financial Data
August 25, 2023

Serena Smith, chief client officer at i2c, told PYMNTS in a recent interview that although digital innovations in banking have come a long way in just a few short years, “There’s still a long way to go.” Much in the way 9/11 forced financial services...

Artificial Intelligence
Companies and Regulators Scramble to Counter the Threat of AI Deception
August 25, 2023

How do we decide whether a human, artificial intelligence (AI) or a combination of the two created a piece of text? Some studies find that more than half of individuals cannot accurately identify content made by AI chatbots such as ChatGPT. The implication for regulators,...

Retail
Amazon Poised to Overtake Walmart in Health and Beauty Spending
August 25, 2023

Amazon’s strategy of overtaking Walmart in key retail categories may finally come to fruition. The competition between the world’s top two retailers for shares of consumer spend is fierce. Walmart currently dominates in the food and beverage category with an 18% share of consumer spend....

Fintech Investments
FinTech IPO Index Dips 0.1% as Earnings Season Wanes
August 25, 2023

The FinTech IPO Index barely budged this past week, giving up a slight 0.1% through the past five sessions. A bit less than three months from now, earnings season will be in full swing again, and we’ll see if the lending picture has brightened, if...

eCommerce
Shoppable Content Is Complicated; Its Future Shouldn’t Be
August 25, 2023

One of the more compelling stories to come out of the pandemic was the idea of shoppable content. The hyper-convenient purchase moment and context of shoppable content, along with its emergent cousins like social shopping and live selling, seemed poised to take off. Click-through to...