News

eCommerce
PepsiCo to Invest $175 Million in Instacart as Food Brands Digitize
August 29, 2023

As online grocery grows, brands, retailers and third-party platforms alike are looking to grow their share in the category, and with PepsiCo’s major investment in Instacart, the food and beverage giant is looking toward its digital future. As grocery technology giant Instacart disclosed in its Form...

Artificial Intelligence
Google Cloud Expands Vertex AI Platform With New Models and Upgrades
August 29, 2023

Google Cloud has announced several updates and expansions to its Vertex AI platform, aimed at providing customers with a wide range of options for AI models. The company has seen strong demand for Vertex AI, with customer accounts growing more than 15 times in the last quarter, Google...

Retail
JOANN’s Data Analytics Drives Tailored Campaign Success Amid Back-to-School Rush 
August 29, 2023

When you think of JOANN’s you might think of simply arts and crafts, but arts and crafts can be applicable to many occasions, including back-to-school, and that’s an idea the specialty retailer has leaned into by meeting back-to-school goers where they frequent most — social...

Retail
Returns Without a Receipt: The Ticket to Loyalty or Fraud? 
August 29, 2023

Returning without a receipt — at first thought, would you tie the ability to return an item to loyalty? These days, the answer is yes, as returns have evolved into a vital element of loyalty, as consumers often review return policies before even contemplating a...

Cross-border Payments
Banking Circle Brings Its BC Payments to Australia for Cross-Border Payments
August 28, 2023

Payments company Banking Circle has launched its BC Payments unit in Australia. The rollout, announced Monday (Aug. 28), is designed to offer FinTechs, banks and payments businesses in Australia with global payments solutions. “Having witnessed first-hand the frustration of Australian FinTechs losing access to global payment solutions,...

Retail
PYMNTS Intelligence: Retailers Must Upgrade Back-End Systems to Harness AI Power and Potential
August 28, 2023

With the rise of eCommerce and the need for convenience and flexibility, retailers have turned to artificial intelligence (AI) to enhance the customer experience, with AI-powered self-service options becoming popular. According to data captured in a recent PYMNTS study, 84% of U.S. consumers use self-service kiosks,...

Regulation
Federal Reserve Sets Guidelines for Banks’ Use of Stablecoins
August 28, 2023

A new Federal Reserve supervisory letter on the process for state member banks using dollar tokens, such as stablecoins, to facilitate payments has drawn the ire Monday (Aug. 28) of members of Congress. Earlier this month, the Fed released guidelines for state member banks to...

CFPB
CFPB Reaches $2.7 Billion Settlement With Credit Repair Firms
August 28, 2023

America’s biggest credit repair companies could be forced to give up telemarketing. That’s according to the Consumer Financial Protection Bureau (CFPB), which announced Monday (Aug. 28) that it had reached a proposed $2.7 billion settlement against credit repair brands such as Lexington Law and CreditRepair.com.  The settlement follows a court ruling that...

Retail
Luxury Retailers Neiman Marcus and Saks Fifth Avenue Discuss Potential Merger
August 28, 2023

Luxury retailers Neiman Marcus and Saks Fifth Avenue are reportedly in talks to merge. This potential merger comes as Neiman Marcus has been actively seeking a buyer due to a downturn in its business, the New York Post reported Monday (Aug. 28), citing unnamed sources. Neiman Marcus and Saks Fifth Avenue...