News

Social Commerce
Food Brands Eye Social Commerce Despite Disappointing Results
June 12, 2023

Food brands may be looking for ways to capitalize on the potential of social media commerce, but for now, PYMNTS research indicates, potential is all there is, with consumers frustrated by early moves in the space. At a Digital Food & Beverage Conference keynote panel on Monday...

Security & Fraud
One Billion Consumers at Risk of India’s COVID Vaccine Data Breach
June 12, 2023

India’s Ministry of Health and Family Welfare is investigating what it called baseless reports of a data breach of its COVID vaccine database. The ministry said it has seen reports of Twitter users posting screenshots that show a bot using Telegram to post personal information...

Banking
HSBC Innovation Banking Debuts in UK
June 12, 2023

British banking giant HSBC has officially launched a revamped version of Silicon Valley Bank UK. After weeks of teasing an innovation-focused version of SVB UK — which HSBC purchased following the collapse of parent company Silicon Valley Bank — the lender announced in a press...

Loyalty & Rewards
5 Ways Grocers Are Using Digital to Drive Loyalty
June 12, 2023

With the Digital Food & Beverage Conference kicking off Monday (June 12) in La Jolla, California, where industry executives gather to learn, among other subjects, about how to best leverage technology to drive loyalty, PYMNTS research reveals some of the key ways that grocers are...

Retail
What Happens When a Rock Star and a Violinist Launch a New Beauty Product
June 12, 2023

Launching a new product is hard, but launching a new molecule and formula is even harder, especially if there isn’t an already existing (and updated) playbook brands can leverage. That’s an undertaking Mother Science founders Mike Einziger, also founding guitarist of the rock band Incubus,...

Artificial Intelligence
OpenAI’s Altman Sheds Skepticism About Global AI Coordination
June 12, 2023

OpenAI’s CEO said he is more confident about a worldwide effort to regulate artificial intelligence (AI). Sam Altman has been on a global tour to drum up interest in his company’s generative AI technology, Reuters reported Monday (June 12). “I came to the trip …...

Fintech Investments
Business-Friendly Regulations Drive Open Banking Adoption in the Middle East
June 12, 2023

The Middle East and North Africa (MENA) region is quickly becoming a hotbed for open banking, driven by a unique ecosystem, booming consumer demand and “forward-thinking” regulators, said Abdulla Almoayed, founder and CEO at Tarabut Gateway.  According to Almoayed, this trend has made it possible...

Retail
Female, Gen X, Middle-Income Shoppers Leading Wave of Spending Cutbacks 
June 12, 2023

When examining consumer spending habits, top-down numbers may not tell the whole story. Who exactly is spending and who is not is vital data for retailers, merchants and any other consumer-facing business seeking to market to distinct segments. While total sample size for the PYMNTS’...

Payment Methods
‘Acquiring in a Box’ in Mexico Helps Merchants Dethrone ‘King Cash’
June 12, 2023

In Latin America, cash remains king. That’s true for many markets in the region, and Mexico stands out as a prime example. Roughly 85% of transactions are done in cash, and the country is five to 10 years behind other countries when it comes to...