News

B2B Payments
New AI Tools Mean Finance Teams Can Fine-Tune Company Engine
June 06, 2023

The path to the chief financial officer seat is getting wider as the role’s responsibilities transform. Given the growing accountant shortage, this is a good thing, but it doesn’t mean the journey to helming the finance office is getting any easier. The day-to-day responsibilities of finance leaders are...

Retail
Despite eCommerce Push, 87% of Grocery Transactions Occur in Stores
June 06, 2023

For all grocers’ efforts, their shoppers continue to favor brick-and-mortar channels by a huge margin, new PYMNTS research finds. By the Numbers Research from PYMNTS’ new study “Tracking the Digital Payments Takeover: Catching the Coming eCommerce Wave,” created in collaboration with Amazon Web Services, which draws...

B2B Payments
Flexport Completes Shopify Logistics Acquisition for Last-Mile Delivery
June 06, 2023

Global logistics company Flexport has acquired Shopify Logistics, adding eCommerce fulfillment, B2B distribution and last-mile delivery to the company’s portfolio of services. The deal made Flexport the official Shopify Logistics Partner and preferred Shop Promise provider, enabling transparent shipping timelines, including two-day and next-day delivery options...

Banking
42% of Consumers Will Switch FIs for Bundled Banking
June 06, 2023

Many consumers like the idea of having all their banking products reside within the same financial institution, as long as banks and FIs can overcome some consumer worries. The topic is analyzed in “Bundled Banking Products: Matching Product Offerings With Customer Demand,” a PYMNTS and...

Payment Methods
Worldpay from FIS and Volt Enable A2A Payments for Merchants 
June 06, 2023

Worldpay from FIS and Volt have partnered to enable merchants to receive account-to-account (A2A) payments from consumers. The collaboration will bring together Worldpay’s strength as a merchant acquirer and Volt’s open banking payments infrastructure, FIS said in a Tuesday (June 6) press release. “Volt are a best-in-class technology provider with deep...

CFPB
CFPB Warns Against ‘Poorly Deployed’ Banking Chatbots
June 06, 2023

America’s consumer protection watchdog says it’s monitoring the banking sector’s use of AI-powered chatbots. The Consumer Financial Protection Bureau (CFPB) said Tuesday (June 6) that it had gotten a number of complaints from customers frustrated by their interactions with banks’ artificial intelligence (AI), used to...

Payment Methods
Flutterwave Taps Token.io to Add Pay-by-Bank Capabilities
June 06, 2023

African FinTech Flutterwave has begun offering pay-by-bank transfers through a partnership with Token.io. “Our partnership with Token.io will make it even faster and easier for individuals and businesses to pay and receive money,” Flutterwave CEO Olugbenga “GB” Agboola said in a Tuesday (June 6) news...

Investments
B2B Payments Platform Sprinque Secures $21 Million Debt Facility to Expand Across Europe
June 06, 2023

Amsterdam-based B2B payments platform Sprinque has secured a 20-million-euro (about $21 million) debt facility. “We’re extremely happy to be able to share the good news for B2B merchants in Europe that operate across borders: We secured … debt facility from Avellinia Capital, which will allow us to finance...

Social Commerce
Atly CEO: Gen Z Taps Social Networks for Restaurant Discovery
June 06, 2023

As consumers seek more effective digital tools to discover new restaurants, many — especially younger generations — are increasingly trusting social platforms for recommendations. In an interview with PYMNTS, Uriel Maslansky, CEO and co-founder of Atly, a social media mapping platform that launched last week with $18...