As Amazon succeeds at whittling away at incumbent grocers’ shares of center-aisle purchases, smaller retailers are drawing inspiration. According to a PYMNTS survey of nearly 2,700 U.S. consumers conducted last month, 61% of U.S. consumers are Amazon Prime members, and 26% are subscribed to Walmart+....
Whatever humans need, pets need. That’s the mindset Petco seems to understand when it comes to the pet parent that shops with the specialty retailer. While the retailer initially prioritized providing essential food supplies, Petco goes beyond that by seeking partnerships. These partnerships not only...
Urban Outfitters put itself on a crash diet that might have gone too far. As a result of inflation and the unpredictable nature of consumer spending, retailers are implementing strategic and streamlined methods to manage their product inventory by reducing their offerings and aiming for...
With profits increasing six-fold and revenues rising, Starling Bank’s CEO is stepping down. Ann Boden, who is both founder and chief executive of the British neo-bank, announced Thursday (May 25) that she would hand the reins of the company to John Mountain, Starling’s chief operating...
As businesses and households embrace subscriptions and recurring payments, their payment service providers must adopt new approaches to keeping payment details on file. “No one likes to see a subscription that we use, and rely on, every day go dark because payment information was stale...
The heated battle between fraudsters and financial institutions (FIs) got hotter during the pandemic-era run-up in eCommerce and the use of alternative payment methods. This joyless game of whack-a-mole is keeping fraud fighters busy, but their adversaries never sleep. This is analyzed in “The State...
Less than a decade ago, the idea of something like ChatGPT or image generators such as DALL-E would have seemed as much a part of science fiction as light-speed travel. Then, in late 2022, the world woke up to a new paradigm of artificial intelligence...
The ticket reselling business is being tested in new ways by the current Taylor Swift tour. While the pop star has tried to see that tickets go to fans rather than resellers, many of those fans have now tried scalping tickets for the first time,...
Two European Commission officials said Google CEO Sundar Pichai agreed there’s a need for voluntary rules around artificial intelligence (AI). EC Internal Market Commissioner Thierry Breton said in a Wednesday (March 24) tweet that he and Pichai met and agreed that there’s a need for an “AI...