News

Retail
Sephora Asks Customers to Pay $25 for Their Own Birthday Perk
May 05, 2023

In times of inflation, nothing is safe. Not even freebies on your birthday. In the latest inflation stunt since costs on shipping is Sephora’s efforts to launch a $25 online purchase minimum in order to receive a birthday gift.   The beauty retailer revealed in an email...

Retail
Yeezy Opens Location and Holds Fashion Show Near Adidas
May 05, 2023

Kanye West has reportedly set up a location on Melrose Avenue in Los Angeles — on the same block as an Adidas store. The Yeezy location features a 7,400-square-foot showroom and is two doors away from the Adidas store, Rap-Up reported Thursday (May 4). It’s...

Retail
40% of Retail Shoppers Have Switched to Cheaper Merchants to Save Money, Study Finds
May 05, 2023

Inflation has caused competition in retail and grocery to intensify as businesses fight for a smaller and smaller piece of the revenue pie. More than half of grocery shoppers and more than two-thirds of retail shoppers are cutting back on nonessential spending. PYMNTS’ data shows...

Security & Fraud
Generative AI Gives Scammers More Tools and Greater Reach
May 05, 2023

In today’s digitized environment, it is becoming more complex to combat all the potential exposure points where businesses could lose money. “Fraudsters, as a general rule of thumb, tend to be very sophisticated and are always finding new ways to defraud individuals and businesses,” Doriel Abrahams, head...

Payment Methods
Economic Headwinds Force Hard Look at What Drives Customer Value, Says FlexPay COO
May 05, 2023

PYMNTS asked business leaders for their take on how to plan for the rest of 2023 and what they are telling their teams to focus on. Trevor Murphy, COO and co-founder of payment authorization management platform FlexPay, says opportunities still exist despite market headwinds and...

Fintech Investments
NerdWallet and SoFi Earnings Blunt FinTech IPO Gains as Index Adds 1.4%  
May 05, 2023

A spate of earnings reports rolled in through the past week, and a rough parity between gaining stocks and decliners held the FinTech IPO Index to a 1.4% gain. NerdWallet shares plunged 30% through the past five sessions. In the company’s most recent earnings report, the...

Payment Methods
Fiserv TXT2PAY Gives Software Platforms New Conversational Commerce Tools
May 05, 2023

Texting is ubiquitous.  Texting is, in many cases, real time — we open those digital missives almost as soon as we see them, and respond in kind.  Jon Halpern, Head of ISV at Fiserv, told Karen Webster in an interview that 98% of texts get opened...

eCommerce
Online Sellers Demanding Real-Time, Unified View of Sales From Payments Services Providers
May 05, 2023

Despite advancements in eCommerce technology, businesses that operate in digital commerce, particularly those with multiple storefronts, still lack a complete and unified multi-platform overview of their finances, says Samir El-Sabini, CEO and co-founder at Juni. It’s a gap that the Swedish FinTech firm is aiming...

Security & Fraud
71% of Gen Z Consumers Prefer Banking via Smartphone for Security
May 04, 2023

As smartphone security measures like biometrics become more advanced, more consumers feel safe conducting financial transactions via mobile, including over half of seniors and baby boomers. The study “Consumer Behaviors and Perceived Security Across Devices,” a PYMNTS and Entersekt collaboration, which surveyed nearly 2,600 U.S....