News

Retail
Consumers Pick Cheaper Merchants for Snacks, but Many Remain Brand Loyal
May 09, 2023

With consumers buying more snack foods of late, according to major brands, PYMNTS research reveals they are looking for cheaper ways to get their fix while sticking with their favorite brands. Data from the latest edition of the Consumer Inflation Sentiment series, “Consumer Inflation Sentiment...

Artificial Intelligence
Generative vs Predictive AI’s Role Across the Future of Payments
May 09, 2023

Predictive artificial intelligence (AI) has long been a chief financial officer’s best friend. For years, the cutting-edge tech, better known as machine learning (ML) or automation, has been silently performing tedious, high-value tasks across operations and helping businesses achieve future-fit efficiencies that drive growth by...

Retail
Costco Reports Declines in eCommerce and Discretionary Sales in April
May 09, 2023

At Costco, eCommerce and discretionary items saw declines in sales in April. During the four weeks that ended April 30, the membership warehouse club recorded a year-over-year increase in total sales of 1.4% but a decline in eCommerce sales of 5.9%, according to a Wednesday...

Delivery
Delivery Versus Pickup Preference Comes Down to Money
May 09, 2023

Consumers face the choice between the effort to pick up and paying for bring-it-to-me convenience when buying goods. PYMNTS researched three categories — retail, restaurant meals and groceries — and found that across demographics, consumers prefer convenience, so long as it is within their budgets....

Retail
Footwear Retailers Launch Branded Resale, but Who’s Buying?
May 09, 2023

While apparel retailers are increasingly making forays into branded resale, creeping behind is footwear. Recently, Toms Shoes launched its resale initiative in partnership with thredUP and Sam Edelman in partnership with Archive, indicating that consumers are willing to not only resell items across more categories...

Loyalty & Rewards
‘Branded Currency’ Unlocks $21 Billion of Unspent Gift Cards
May 09, 2023

Brands face a conundrum when it comes to boosting top lines. While they ideally want to grow their customer bases, it can be more expensive to find a new customer than to retain an existing one — and grow their loyalty. Brendan Grove, chief technology...

Artificial Intelligence
Generative AI Aimed at Making Business Payments Customer-First
May 09, 2023

Generative artificial intelligence (AI) solutions are set to produce new efficiencies across the business landscape. While the technology is having an ongoing pop culture moment as text and video generation continue to make headlines alongside fears of misuse and disruption of education, there exist exciting...

Cross-border Payments
Barclays and TransferMate Streamline International Receivables for UK Businesses
May 08, 2023

Barclays and TransferMate are collaborating on a new international receivables solution for U.K. businesses. By leveraging TransferMate’s global payments infrastructure, the new solution will allow Barclays clients operating in British pounds (GBP) to invoice their customers in more than 60 currencies and 67 countries and...

IPO
Tech Companies Avoiding UK for IPOs
May 08, 2023

Tech companies have determined that the United Kingdom is not the place to launch their initial public offerings. This observation follows the decision of British semiconductor designer Arm to list in New York, CNBC reported Monday (May 8). The report attributed tech companies’ wariness about listing...