News

Loyalty & Rewards
UK Retailers Step Up Rewards to Help Shoppers Navigate Inflation
April 18, 2023

As Brits try to cut back on spending and expenses amid the ongoing cost-of-living crisis and double-digit food inflation, U.K. grocers are under pressure to step up their discounting efforts to retain customers. As PYMNTS reported earlier this year, the country’s grocery inflation surpassed 17%...

Artificial Intelligence
Mercari Adds ChatGPT-Powered Shopping Assistant to Marketplace Platform
April 18, 2023

Mercari has added a ChatGPT-powered shopping assistant to its marketplace platform for secondhand items. With the new Merchat AI, which is now available in beta across the United States, customers can engage in real-time conversations with the shopping assistant and receive product recommendations based on...

Banking
Big Banks’ Consumer Loan Write-Offs Jump 73% in Q1
April 18, 2023

America’s biggest banks are downplaying a massive spike in write-offs of bad consumer loans. As Bloomberg News reported Tuesday (April 18), the four largest banks in the country wrote off $3.4 billion in bad loans during the first quarter of this year, a 73% jump...

B2B Payments
Transflo and Comdata Launch App-Based Fuel Payments for Freight Industry
April 18, 2023

Transflo and Comdata have partnered to create an app-based fuel payment solution for the freight industry. The new Transflo Wallet is powered by Transflo’s mobile app technology for the transportation sector and Comdata’s virtual card capabilities. It enables freight brokers to send digital fuel advances...

Payment Methods
Fiserv Eliminates The Wait for Physical Debit Cards
April 18, 2023

Payments firm Fiserv says it can eliminate the wait associated with new physical debit cards. The company announced Tuesday (April 18) that its capabilities let cardholders access new or replacement cards electronically. “Cardholders now can access a new or replacement debit card electronically, allowing them to make in-store and...

Retail
Grocer Add Self-Serve Meals to Cut Costs and Boost Margins
April 18, 2023

At the supermarket, self-service is no longer just for checkout. In an effort to boost margins by lowering their labor costs, grocers are looking to integrate self-service options into more parts of the in-store journey. Most recently, Rochester, New York-based regional supermarket chain Wegmans Food...

Artificial Intelligence
Elon Musk Says Making AI Safe Requires New Model and Regulations
April 18, 2023

Elon Musk seeks both a new generative artificial intelligence (AI) model and government regulations. Of the “two heavyweights in this arena,” ChatGPT creator OpenAI is closely aligned with Microsoft and DeepMind is owned by Google, Musk told Tucker Carlson in an interview on Fox News....

Digital Banking
Savings Take Center Stage as Apple Builds Financial Ecosystem 
April 18, 2023

For Apple, crafting a financial services ecosystem — spanning payments, credit and deposits — needs banks and FinTechs in the mix. And it is savings that can tie the far-flung providers, accounts and offerings together. With the tech behemoth’s recent launch of a high-yield savings...

Delivery
DeliverThat CEO: On-Demand Economy Prompts Same-Day Catering Services
April 18, 2023

With diners increasingly accustomed to getting individual meals on demand, catering is adapting as well. In an interview with PYMNTS, Darien Terrell, president and CEO of third-party catering delivery service DeliverThat, which works with a range of popular restaurant brands and ordering platforms, including Chick-fil-A,...