Ridesharing

Uber Revs Up Restart, Will Require US Drivers And Riders To Cover Faces

Uber will require drivers to wear masks

Drivers for Uber will soon be required to wear masks in several countries, including the U.S., the company said.

Representatives for Uber confirmed that this policy had been voted into action at a recent meeting.

Masks are highly recommended by healthcare professionals as a way to reduce one’s chance of infecting others with latent cases of the coronavirus.

In a vehicle, where people sit in close proximity to each other, the chances of infection are high and “absolutely everyone” should wear a mask, said New York epidemiology professor Robyn Gershon.

Uber has attempted to provide its drivers with masks, though the more urgent need for medical professionals meant that it wasn’t always possible. Uber has also shipped disinfectant to drivers, recommending them to try and keep their cars as clean as possible.

Uber might also be attempting new technology that could detect whether a driver is wearing a mask before they go out and start accepting rides, although this was only recently planned as a concept and not put into any sort of practice yet, according to an anonymous tip from someone familiar with the company.

Uber, which has facial identification technology at its disposal for the Real Time ID check feature it uses to verify drivers, might also look at ways to check if riders are wearing masks.

In a statement, head of safety Andrew Hasbun said Uber was “preparing for the next phase of recovery, where we will all have a role to play.”

Uber drivers who don’t have a mask can also wear a homemade mask, a bandanna or some other type of face covering.

Gershon recommended drivers working long hours to change out face coverings once every eight hours, and place them in a new ziplock bag after use, washing if possible.

Uber, which mainly relies on its ride-hailing program, was hit hard when the pandemic arrived on U.S. shores. Though the company has managed to save some ground with its grocery delivery program, the company is not doing well – it’s announced it may have to lay off workers, which is not an uncommon potential future for ridesharing companies.

——————————

NEW PYMNTS DATA: HOW WE SHOP – SEPTEMBER 2020 

The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.

TRENDING RIGHT NOW